Digital Marketing Operations (Life Sciences)

Greymatter Innovationz helps you stay digitally relevant across domains, technologies, and skillsets, every day.

We are looking for:

Digital Marketing Operations (Life Sciences)

Location: USA (Remote / Hybrid)

Employment Type: Full-time

Domain: Life Sciences / Pharma Marketing Operations \& Brand Strategy

"WE ARE LOOKING FOR SENIOR LEVEL PROFILE"

Role Overview

• We are seeking a Senior Marketing Operations Person with a strong business and strategic acumen to lead commercial marketing operations, process governance, and cross-functional alignment within our Life Sciences division. This role acts as the critical business bridge between Brand Strategy, Medical/Regulatory affairs, and External Agencies.
• The ideal candidate will not just manage workflows but will optimize the end-to-end commercial operations pipeline, ensure enterprise-level data and compliance governance, and drive operational efficiencies across global or regional campaigns.

Key Responsibilities

1\. Strategic Business \& Commercial Operations

• Lead the end-to-end operational planning and execution frameworks for multi-channel commercial campaigns across therapeutic areas.
• Partner directly with Brand Leads and Executive Stakeholders to translate high-level brand objectives into structured, scalable marketing execution playbooks.
• Manage and optimize the commercial marketing budget allocation pipelines, tracking operational ROI and campaign delivery efficiency.
• Oversee large-scale, cross-functional Go-To-Market (GTM) execution, ensuring alignment between sales training, digital marketing, and market access timelines.

2\. Process Governance \& MLR Alignment

• Serve as the primary strategic liaison between creative agencies and the internal Medical, Legal, and Regulatory (MLR) review boards to streamline complex approval pipelines.
• Establish and enforce standard operating procedures (SOPs) and data governance frameworks that reinforce absolute adherence to FDA regulations, OPDP guidelines, and internal compliance matrices.
• Proactively identify structural bottlenecks in the promotional material lifecycle (from concept development to Form 2253 submission) and implement enterprise-level process improvements.

3\. Vendor \& Agency Management

• Drive vendor governance and account management for top-tier creative, media, and digital execution agencies.
• Establish operational KPIs, service level agreements (SLAs), and standardized performance metrics across external partner networks to ensure high-quality, on-time asset delivery.

4\. Data Strategy \& Business Intelligence

• Collaborate with marketing analytics teams to establish standardized performance tracking frameworks across large-scale media and commercial portfolios.
• Translate complex campaign engagement readouts and operational metrics into strategic, executive-level recommendations for downstream optimization.

Required Qualifications \& Experience

• Experience Duration:

Strictly 7 to 8 years of recent, progressive experience in Pharmaceutical, Biotechnology, or Life Sciences Marketing Operations / Commercial Operations.

• Domain Expertise:

Proven track record in a regulated pharma brand or top-tier healthcare agency setting, managing deep cross-functional workflows (Brand, Medical, Legal, Regulatory).

• Technical \& Platform Mastery:

Advanced proficiency with commercial content lifecycles via Veeva Vault (PromoMats/MedComms) or equivalent enterprise systems, alongside project governance platforms (Jira, Workfront, or Smartsheet).

Education:

• Bachelor’s Degree in Business Administration, Marketing, Strategic Management, or a related Life Sciences field (MBA or Master of Public Health preferred).

Ideal Candidate Behavioral Traits

• Navigating Ambiguity:

Ability to drive decision-making and align cross-functional priorities in fast-paced, highly matrixed corporate environments.

• Business Rigor:

Exceptional eye for operational detail, risk mitigation, and process structure, without losing sight of broader business growth and launch deadlines.

• Stakeholder Influence: Strong communication and conflict-resolution skills to manage expectations across creative, technical, and regulatory teams seamlessly.

At Greymatter Innovationz,

We offer:

Motivating Work Environment.

Excellent Work Culture.

Help you to upgrade yourself to the next level.

And More!!!