Product Manager (AGC)

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT \& SS), GovTech develops the Singapore Government’s capabilities in Data Science \& Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

Brief Overview

The Attorney-General's Chambers (AGC) is Singapore's principal government legal service, responsible for legislation drafting, legal advisory, prosecution, and international law. AGC is undergoing digital transformation which includes the modernisation of its legislative drafting systems, the adoption of AI-powered knowledge management tools, and the development of a centralised data infrastructure to support evidence-based legal work products.

• Consolidate siloed datasets across teams and systems into a centralised data warehouse
• Establish tagging, classification, and metadata frameworks for legal knowledge repositories
• Prepare and structure data to support AI-powered tools including LLM based application across AGC product suite
• Build the analytical foundations for evidence-based legal operations and decision-making

The successful candidate will guide the entire design process from discovery to implementation, working with legal professionals and technical teams to address current search fragmentation and pain points. This position also involves establishing design frameworks for AGC's broader digital transformation initiatives.

Requires 5-8 years of UX design experience with expertise in user research, service design, and complex data-heavy interfaces.

[What you will be working on]

Key Responsibilities

As a Product Manager, you will hold significant ownership over your product domain, driving it from concept to reality while aligning with the broader programme goals. Your core responsibilities include:

• Drive Product Vision and Strategy
• Develop and articulate a clear product vision that aligns teams around long-term goals
• Define and track success metrics, critically analysing data on at least a quarterly basis
• Leverage market research, competitor reviews, and technology trends to inform strategic direction
• Proactively identify opportunities and connect product analyses to broader organisational impact
• Lead Data-Driven Product Discovery
• Conduct and synthesise user research, customer feedback, and technical feasibility assessments
• Use data to validate or challenge ideas before committing to development
• Identify and mitigate risks from both a technical and market perspective
• Make and communicate prioritisation decisions backed by clear data and evidence
• Translate Domain Complexity into Clear Product Requirements
• Work closely with legal, policy, and operations stakeholders to understand workflow complexities
• Translate nuanced domain requirements into clear, well-scoped product specifications
• Take full ownership of ambiguously-scoped initiatives, ensuring successful and well-defined outcomes
• Anticipate potential challenges and build mitigation strategies into the product planning process
• Execute with Speed, Quality, and Agility
• Partner with engineers and designers to scope, prioritise, and plan iterative delivery cycles
• Consult on implementation details and understand the trade-offs between speed and technical debt
• Foster a team culture of speed, simplicity, and agility
• Recognise and communicate short-term trade-offs while safeguarding long-term product integrity
• Guide Sound Technical and Architectural Decision-Making
• Evaluate and recommend approaches to structured content design and document interoperability
• Ensure architectural decisions are informed by data, user needs, and long-term maintainability
• Collaborate with engineers to assess technology trade-offs and their downstream implications
• Champion responsible AI use, particularly in legal and policy-sensitive product contexts
• Drive Cross-Functional Alignment and Stakeholder Engagement
• Facilitate alignment across diverse stakeholder groups, navigating disagreements constructively
• Communicate product goals, priorities, and progress clearly to both technical and non-technical audiences
• Coordinate cross-functional collaboration to ensure projects are delivered effectively and on time
• Advocate for user needs and product insights at the leadership level
• Mentor, Develop, and Strengthen the Team
• Mentor and support junior product managers through knowledge sharing and constructive feedback
• Help team members navigate day-to-day blockers and break down complex problems
• Conduct regular check-ins to monitor progress and provide timely, actionable guidance
• Participate in recruitment activities and contribute to building a high-performing product team

What We’re Looking For

• 8–12 years of product management experience, including leading complex systems or multi-product portfolios
• Strong discovery skills and a track record of delivering user-centred, scalable solutions
• Able to operate in high-ambiguity environments and establish structure where none exists
• Excellent stakeholder engagement and facilitation skills
• Familiarity with system integration, data interoperability, and document management
• Able to define long-term product architecture and shared capabilities across systems — not just ship isolated features

We Also Value

• Intellectual curiosity by asking why, not just how.
• A bias towards action: you prefer testing ideas over debating them.
• A collaborative mindset - you can work with domain experts, engineers, and leadership.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech