Head of Solutions Engineering (Director / Field CTO)

About the Role

We’re hiring a

Head of Solutions Engineering, Americas

for a client in the

cloud-native networking infrastructure space

.

This role will lead technical engagements with service provider customers, owning the

end-to-end technical validation lifecycle

and helping translate modern, software-led networking architectures into

production-ready deployments

.

Key Responsibilities

• Lead

architecture design (HLD/LLD)

for:

• IP/MPLS edge
• BNG/BRAS
• CGNAT deployments
• Own the

POC lifecycle

(lab validation → field trials → production cutovers)

• Define

automation strategies

, including:

• API-led integrations
• Telemetry-driven operations
• Serve as the

technical authority

across strategic accounts and early deployments

• Act as the

Voice of the Customer

, translating operator needs into product feedback

• Support customers through

real-world operational challenges and escalations

Ideal Profile

Must Have:

• 12–15\+ years in

service provider networking

• Deep expertise in:
• IP/MPLS edge
• BNG/BRAS
• CGNAT (including failure modes and observability)
• Hands-on experience taking solutions

from design → lab → trial → production

• Strong understanding of:
• Network automation
• APIs, NetConf/YANG
• Telemetry-led operations
• Ability to engage both

network architects and business stakeholders

Nice to Have:

• Experience working within an

ISP / MSO environment

• Familiarity with

Broadcom-based silicon ecosystems and white-box hardware

• Hands-on experience with

container-based / cloud-native networking setups

, especially for

POCs, demos, and customer environments

Why This Role

• Work on

next-generation, cloud-native network infrastructure

• High-visibility role with direct impact on

customer success and deployments

• Opportunity to shape how modern telecom networks are

designed, validated, and operated

PriceSenz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, or disability

.