Head of Global Internal Communications

Prosus is a leading global technology company, based in Europe. With ecosystems that span India, Latin America, Europe and beyond, Prosus is the power behind some of the world’s leading lifestyle ecommerce brands. We own and invest in a portfolio of 100\+ companies in sectors such as in food delivery, quick commerce, fintech and experiences, all of which help billions of people buy, sell and transact every day.

We connect these leading brands through our AI-driven ecosystem that leverages data to deliver seamless, personali sed lifestyle-ecommerce experiences for buyers and sellers, reshaping exceptional service for our two billion customers. Few companies can connect people and problem-solve across borders, as we do.

Through our Ventures business we also invest in companies which inspire and support the Prosus ecosystem. We search for new opportunities at the leading edge of AI and ecommerce, the digital AI workforce and in frontier technologies, such as robotics, drones and synbio.

The Opportunity

If you're an AI builder \+ comms leader and want to help a global portfolio go AI-first, this role might be for you.

We are seeking a

Head of Internal Communications

to join our team at Prosus headquarters in Amsterdam, Netherlands. This role reports directly to the Group Chief People Officer and leads a team that includes a Senior Manager, Internal Communications, and a Director, Employee Engagement \& Communications Ecosystem. The role requires significant office presence, with potential cross-border commuter arrangements from nearby countries.

As the Head of Internal Communications, you will play a pivotal role in shaping and executing our global internal communications and employer brand strategy. You will work closely with senior leadership, including the Board, to drive impactful communication initiatives that align with our mission and values. Additionally, you will leverage your experience in AI and technical expertise to effectively communicate complex business and technical topics to employees, ensuring alignment with Prosus' AI-first vision.

Who You Are

You’re a seasoned communications professional with a proven track record in internal communications, employer branding, and employee engagement. You’ve led high-performing teams in fast-paced, global, and matrixed organizations, and you know how to drive results across diverse teams and stakeholders.

You’ve built tools—custom GPTs, workflows, little automations—not because someone told you to, but because they made your work better. AI isn’t just something you use; it’s how you think now. A world without it feels like a step backward.

You’re a strategic thinker and a strong storyteller. Complex ideas don’t intimidate you—you translate them into clear, engaging narratives that resonate with a global audience. Internal comms isn’t just about keeping people in the loop. It’s about moving culture, inspiring action, and getting tens of thousands of people across the globe to embrace change together.

Buzzwords don’t work for you. Clear, direct, and real communication is your style. You say what things do, not what they’re called.

Ambiguity is where you do your best work. Prosus isn’t a monolith; it’s a portfolio. There’s no playbook for internal comms in the agentic AI era, but that’s what makes it exciting. Together, we’ll figure it out.

What We’re Looking For

• 10\+ years of experience in internal communications, employer brand, or employee experience roles.
• Proven expertise in leading internal change and communication strategies in global or matrixed organizations.
• Experience with employer branding, employee engagement, CEO/executive visibility programs, and change management.
• Strong stakeholder management skills across senior leaders, regional teams, and external partners.
• Demonstrated ability to hire, develop, and scale high-performing communications teams.
• Familiarity with AI and technical concepts, with the ability to translate complex topics into engaging communications.
• Preferably, experience in technology/consumer internet sectors and international/multi-cultural settings.
• Bachelor’s degree in communications, marketing, journalism, or a related field.
• Leadership capabilities: collaborating \& influencing, leading change, driving results.
• Personal traits: action-oriented, low-ego, resilient, high integrity, strong cross-functional collaborator, and storyteller.

Your Typical Day

• Set and refine the global internal communications and employer brand strategy.
• Counsel senior leaders; plan and prepare CEO/leadership visibility moments (firesides, town halls).
• Oversee and coach the internal communications team; review campaigns and content.
• Coordinate with regional communications teams (India, Europe, Latin America) for alignment and integration (e.g., post-M\&A integrations).
• Drive change-management communications for major initiatives and acquisitions.
• Leverage AI and technical expertise to craft clear, engaging narratives for employees.
• Measure impact using data/insights and adjust programs.
• Manage external partners/consultants and cross-functional projects to bring the Prosus narrative to life.

What We Offer

• Global Impact: Play a crucial role in shaping the future of global commerce. Be part of a dynamic ecosystem of tech-led companies across markets, from emerging disruptors to established platforms, all working to create positive change at scale.
• Growth Opportunities: Expand your expertise through high-stakes challenges within our diverse portfolio. You'll gain access to a network of businesses, leaders, and learning opportunities that span continents and industries.
• Innovative Culture: Join a forward-thinking team that values strategic insights and bold ideas. You’ll operate at the intersection of venture-building, innovation, and investment, where experimentation is encouraged and cross-company collaboration drives breakthroughs.
• Creative Environment: Engage in work that encourages creativity and constant improvement. We challenge assumptions, explore new frontiers, and believe great ideas can come from anywhere in our ecosystem.
• Collaborative Atmosphere: Benefit from autonomy and self-management in a supportive, outcome-driven workspace. You’ll work alongside sharp, motivated peers across our portfolio, all united by a shared ambition to move the needle.
• Hybrid Work: Experience the satisfaction of our flexible model tailored to balance work and life.
• Competitive Compensation: Enjoy a salary package that reflects your skills and contributions.
• Comprehensive Benefits: Enjoy a range of benefits including gym reimbursement, health insurance for family members, a fully employer-funded pension, free Dutch lessons, bike plan, discount platform, lunch allowance, free office snacks, access to 300k\+ online courses, and full public transport reimbursement with an NS Business Card.

**More About Prosus \& Our Culture**

At Prosus, we’re building businesses that empower communities on a global scale. Guided by our core values, Innovation, Results, People, Impact, and Entrepreneurship, we push boundaries, encourage collaboration, and create an environment where diversity and inclusion thrive.

We improve the everyday lives of 2 billion people through the best talent: 30,000 across our owned companies and 200,000 across our group. Our brands, like Just Eat Takeaway, iFood, OLX, Despegar, PayU, and Tencent, are changing the way people live and work.

Culture is our competitive advantage. We believe in experimentation everywhere. We build, test and learn. We take real-world feedback, test fast and improve until we find the feature customers really care about. Prosus is an AI innovation powerhouse. Our people feel empowered to design AI tools that will help us innovate faster and scale impact.

We’ve pioneered one of the world’s largest agentic workforces, with 30,000\+ agents, that are designed for specific tasks and automate complex workflows seamlessly. This has allowed us to create the equivalent of 1,000 full-time employees across the group, unlocking major organisational capacity.

In tech, the status quo doesn’t last long. And we refuse to stand still.

We value curiosity, ownership, and resilience. We hire people who take initiative, embrace change, and bring fresh perspectives to everything they do. For a deeper look at our journey and future plans, explore our latest Annual Report . Stay up to date with our latest news to see what makes Prosus stand out. Learn more at www.prosus.com.

**Our Diversity \& Inclusion Commitment**

We respect the dignity and human rights of individuals and communities wherever we operate in the world. Building an inclusive workplace where everyone feels welcome and can thrive is critical for us. We provide access to education, which helps everyone understand the important role they play and the positive impact they can have.