Inside Sales Associate

Company Overview:

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

About the Business You’ll Support – Hardscape.com

Hardscape.com is a specialized business within the SiteOne family, focused exclusively on porcelain pavers and premium hardscape solutions. Known for deep product expertise, installation training, and contractor education, Hardscape.com plays a strategic role in SiteOne’s continued growth in the hardscape category.

This role will work closely with the Hardscape.com team while leveraging the scale, resources, and support of SiteOne—offering the opportunity to make a meaningful impact within a focused, high-growth business backed by a national leader.

Position Overview:

The Inside Sales Representative plays an essential role in delivering a professional, customer‑focused experience while supporting sales growth. This position serves as a primary point of contact for customers by engaging with showroom visitors, responding to inbound leads, and guiding customers through product selection, estimating, and ordering.

This role partners closely with sales, marketing, and operations teams to ensure customers receive timely, accurate, and solution‑oriented support. The Inside Sales Representative is ideal for someone who is organized, technologically comfortable, and motivated by a performance‑based compensation structure that includes an hourly base rate and commission. Key aspects of the role include:* Assisting walk‑in customers at the Jupiter showroom and managing inbound phone and digital inquiries

• Preparing accurate, professional estimates and formal quotes for customers
• Tracking customer information, sales activities, and orders within CRM and accounting systems
• Following up with customers throughout the sales and delivery process to ensure satisfaction and identify repeat or referral opportunities
• Collaborating with internal sales representatives and supporting walk‑in traffic as needed
• Representing the brand through professional communication, customer follow‑up, and participation in marketing support efforts

This is a full‑time, onsite position that primarily works Monday through Friday during standard business hours, with every other Saturday required to support showroom operations.

Skills We Are Seeking::

Qualifications \& Experience* 1–3 years of wholesale or retail sales experience preferred

• Prior experience in the landscape, hardscape, nursery, forestry, or irrigation industry is a plus
• Strong verbal and written communication skills, with the ability to communicate clearly, professionally, and persuasively
• Comfort working with CRM systems and sales or accounting software preferred
• High school diploma or equivalent required

Attributes for Success* Customer‑focused mindset with the ability to build trust and long‑term relationships

• Strong organizational and follow‑up skills
• Ability to manage multiple leads, customers, and priorities in a fast‑paced environment
• Team‑oriented approach with a willingness to support teammates as needed
• Motivated by performance goals and commission opportunities

Compensation \& Benefits:* Competitive Compensation

• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available!
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:* SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews

• All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/
• SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
• You can always reach our SiteOne team directly at [email protected] to confirm

Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.