Volunteer Position - Program Manager (Care Package Logistics)

ABOUT US

• Missing Pieces Support Group is a nonprofit organization founded by women who have personally experienced the heartbreak of pregnancy loss—from first-term miscarriages to stillbirths. Our mission is to uplift underserved communities through advocacy, education, and resource connection. We understand the emotional and physical toll of such loss and are committed to helping others navigate their grief.

Our mission is to bring awareness to pregnancy loss and offer support to grieving families by:

• Providing informational resources
• Forming a mindful community that bridges the gap between similar support services
• Providing a platform that gives families the opportunity to share their stories online.

We are seeking a passionate, empathetic, and collaborative individual to join our team in a volunteer capacity. This is an unpaid/volunteer opportunity for anyone interested in donating their time to our non-profit.

Learn more: https://missingpiecessupportgroup.org

PRIMARY PURPOSE

The Program Manager – Care Package Logistics will oversee the full operations of our Care Package Program. This role ensures that every care package request is fulfilled efficiently and thoughtfully, reflecting our commitment to comfort and care for families experiencing loss.

KEY RESPONSIBILITIES/DUTIES

• Manage the full lifecycle of the Care Package Program — from request intake to shipping and delivery.
• Supervise and support the Care Package Logistics Coordinator and volunteers.
• Maintain and monitor inventory levels; coordinate with leadership for replenishment.
• Oversee packaging, shipping, and delivery tracking processes.
• Develop systems for efficiency, quality control, and recipient feedback.
• Collaborate with the Development and Communications teams for sponsorships and in-kind donations.
• Report regularly on program outcomes, request volume, and distribution metrics.

QUALIFICATIONS

• Strong leadership, coordination, and time-management skills.
• Compassionate communication and sensitivity to families in grief.
• Experience with logistics, inventory management, or nonprofit program coordination preferred.
• Proficiency in Google Workspace and data tracking tools.
• Remote option available; preference for Houston/Dallas area volunteers but not mandatory.

TIME COMMITMENT

• Volunteer role with flexible hours (estimated 4–6 hours per week)
• Remote option available, preference would be in person in Houston/Dallas
• Ideal for individuals seeking experience in nonprofit development, fundraising operations, or admin support

BENEFITS OF VOLUNTEERING

• Gain valuable nonprofit experience
• Expand your professional network
• Receive a letter of recommendation
• Be part of a mission-driven, inclusive team

Job Type: Part-time

Pay: $1\.00 - $20\.00 per year

Benefits:

• Flexible schedule

Application Question(s):

• Thank you for expressing interest in this role. I'd like to confirm that you understand this is a volunteer (unpaid) position. This is a volunteer position, are you able and willing to volunteer?
• If any, Could you share what connection or experience you have with the pregnancy loss community? What motivated you to apply for this role?
• Are you located near the Houston or Dallas, TX metropolitan area?
• How many years of experience do you have in inventory management, logistics coordination, or nonprofit program support?

Experience:

• Project coordination: 1 year (Preferred)
• Liaise with venues/vendors,: 1 year (Required)
• Logistics for events: 1 year (Required)
• Distribution of materials: 1 year (Required)

Work Location: Remote