Senior Salesforce Developer

About the job:

Summary: We are seeking a highly experienced Salesforce Developer to drive the development and optimization of our Unified Salesforce platform. This role will lead the technical implementation of Salesforce solutions that support internal employee workflows, case management, self-service portals, and knowledge management operations. The ideal candidate will have deep Salesforce development expertise and a strong understanding of enterprise service delivery and employee experience workflows.

Key Responsibilities:

• lead the development of scalable Salesforce solutions tailored to employee desktop operations, including case management, web-to-case intake forms, knowledge base, and employee portal experiences
• Collaborate with business analysts, solution architects, and operations teams to translate employee service requirements into technical designs
• Serve as the technical lead for development projects, ensuring alignment with enterprise standards and IT governance policies
• Configure and customize Salesforce components such as Cases, Web Forms, Knowledge Articles, Experience Cloud sites, and automation workflows to support employee service use cases
• Develop custom logic for case routing, intake processing, portal authentication, and integration workflows using Apex, Lightning Web Components, and Salesforce APIs
• Integrate Salesforce with enterprise systems such as AWS (S3, Cognito, Amplify), MuleSoft, SAP, and internal authentication platforms
• Establish and maintain development standards, version control, and CI/CD pipelines
• Conduct code reviews and ensure performance, security, scalability, and compliance of Salesforce applications
• Optimize user experiences across desktop and mobile interfaces for internal employees and customer-facing portals

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field
• Salesforce certifications preferred: Salesforce Admin, Service Cloud Consultant, Experience Cloud Consultant
• 5\+ years of Salesforce development experience, with 2\+ years focused on Service Cloud
• Experience Cloud, and enterprise case management solutions
• Strong proficiency in Apex, Lightning Web Components, Visualforce, and Salesforce APIs
• Experience with Salesforce DX, Git, CI/CD tools, and Agile development methodologies

Preferred Skills:

• Experience with enterprise integration platforms such as MuleSoft, AWS services (Lambda, S3, API Gateway, Cognito), and authentication solutions
• Familiarity with compliance, security standards, and PII data protection in enterprise environments
• Strong analytical and problem-solving skills with a focus on user experience and operational efficiency

📞 Contact me directly at 201-979-3980 or forward your updated resume to [email protected].