Sr Account Manager Top Accounts Italy

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION

• Own strategic partner relationships end to end, including understanding P\&L tracking, leading co-marketing efforts to drive awareness and activation, ensuring operational excellence and building engagement (partner’s meetings and business reviews)
• Be responsible for developing and maintaining strong, long-term relationships with our top clients
• Lead tough negotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Be responsible for our partners' business performance, analyze their main KPIs and ensure growth MoM. Track and report performance metrics
• Understand client needs, goals, and challenges to provide strategic solutions. Take action to reach your goals and company OKRs
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Get feedback from our partners and translate it into product, marketing, and operations improvement
• Actively collaborate with your internal teams and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Qualifications

WHAT YOU WILL BRING TO THE RIDE

• At least 3 years of experience in high-performance account management
• Strong Commercial skills and a proactive approach to account management
• Project management skills, highly organized and detail-oriented
• Good knowledge of GSuite and MS Office. Looker is a Plus
• Native Italian and English Fluency
• Good communication and interpersonal skills
• Problem solver, data-driven with an analytical approach
• An empathetic, inclusive, and curious attitude

Individuals representing diverse profiles,

and abilities,

encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there!

Skills can be learned, and embracing diversity is invaluable.

We Believe Driven Talent Deserves

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Additional Information

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!