Business Operations Manager

The mission

• Build the operational and regulatory backbone of the UK business. If the Country Manager owns where we are going, you own whether we can actually get there — licences, compliance, supply chain, and the systems that keep them running.

What you'll do

• Project-manage the UK licensing applications end to end — including controlled-drugs licensing and the wholesale dealer's authorisation — with external advisers and authorities.
• Stand up a compliant distribution and supply-chain setup, from group suppliers through to UK pharmacies.
• Select, coordinate and manage external consultants and third-party partners — regulatory and legal advisers, logistics and 3PL, storage, quality and finance providers.
• Write the SOPs, quality and compliance processes the UK entity runs on.
• Set up the practicalities — the co-working space, tools, systems and day-to-day operations.
• Own operational budgets, timelines and risk tracking, and keep the launch plan honest.

What you bring

• Operations experience in pharma, healthcare, regulated logistics or a comparable controlled environment.
• Working knowledge of Good Distribution Practice, controlled-drugs handling and MHRA / Home Office requirements is a strong advantage — or the proven ability to get up to speed fast.
• A process-builder who is genuinely hands-on — happy to write the SOP and also book the courier.
• Strong project management: you keep multiple workstreams, advisers and deadlines moving at once.
• Calm under ambiguity, organised, and detail-driven without losing sight of the bigger timeline.

Why this role

• This is the rare operations job where you design the machine instead of maintaining it. Every process, partner and licence in the UK business will have your fingerprints on it — with a German group's quality systems and expertise to draw on.