Physician Relations Liaison – Healthcare | Charlotte, North Carolina

PHYSICIAN RELATIONS LIAISON (HEALTHCARE REFERRAL DEVELOPMENT)

Location

: North Carolina (Field-Based / Regional Territory)

Position Type:

Full-Time

About Us

Astra ABA is a premier provider of high-quality, evidence-based in-home Applied Behavior Analysis (ABA) therapy for children diagnosed with Autism Spectrum Disorder (ASD).

Dedicated to clinical excellence, we focus on transferring life-changing skills into the natural home environment, empowering families, and driving measurable patient outcomes. We pride ourselves on being a trusted, seamless extension of a pediatric care team.

Role Summary

We are seeking a dynamic, highly motivated, and polished Physician Relations Liaison to expand our B2B medical referral pipeline across your assigned North Carolina territory.

In this role, you will serve as the face of our organization to the medical community. Your primary mission is to build deep, trusted partnerships with Pediatricians, Developmental Pediatricians, Pediatric Neurologists, and Medical Referral Coordinators, positioning Astra ABA as their preferred provider for ABA therapy services.

Key Responsibilities

Territory \& Account Management

• Strategically map, segment, and manage a field territory consisting of pediatric practices, family medicine clinics, and regional health systems such as Atrium Health, Novant Health, UNC Health, Duke Health, and WakeMed.

Relationship Cultivation

• Conduct consistent face-to-face field visits to establish long-term, trust-based relationships with physicians, office administrators, and referral coordinators.

Educational Presentations (Lunch \& Learns)

• Secure, organize, and execute Lunch \& Learn presentations to educate medical staff on our clinical differentiators, intake criteria, and seamless referral process.

Pipeline \& Activity Tracking

• Utilize company CRM and field management software to track daily activity, account updates, referral trends, and follow-up tasks.

Cross-Functional Collaboration

• Partner closely with our Clinical Intake and Admissions teams to ensure a smooth, white-glove onboarding experience for every referred family while maintaining communication with referring providers.

Market Intelligence

• Stay informed on regional healthcare trends, competitor activity, and developments within the North Carolina Medicaid and private insurance landscape.

Experience

QUALIFICATIONS \& EXPERIENCE

• 2–5\+ years of proven success in:
• B2B Healthcare Sales
• Pharmaceutical Sales
• Medical Device Sales
• Home Health Liaison roles
• Experience calling on pediatricians and medical offices strongly preferred.

Skills

• Exceptional consultative selling, communication, and relationship-management skills.
• Proven ability to navigate complex medical office environments and build meaningful professional relationships.

Education

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, Life Sciences, or a related field preferred.

Travel Requirements

• Ability to travel daily within the assigned North Carolina territory.
• Valid driver’s license and clean driving record required.

Preferred Attributes

• Self-starter who thrives with autonomy.
• Strong organizational and follow-through skills.
• Passionate about improving the lives of children with autism and supporting families through quality care.

WHY JOIN ASTRA ABA?

• Meaningful work that positively impacts children and families
• Supportive and collaborative leadership team
• Opportunity to build and grow strategic healthcare partnerships
• Mission-driven organization focused on clinical excellence and compassionate care
• Growth potential within a rapidly expanding organization

We look forward to connecting with professionals who are passionate about relationship-building and making a difference in the healthcare community.