Job Description
Project Manager – Enterprise Technical Training ProgramsAbout the Role
We are seeking a highly organized and customer-focused Project Manager to support large-scale enterprise technical training and skilling initiatives for a global technology client. This role is responsible for coordinating cross-functional delivery efforts, managing program timelines, driving operational excellence, and ensuring successful execution of instructor-led training, hands-on labs, digital learning experiences, and virtual events.
The ideal candidate thrives in fast-paced environments, communicates effectively with technical and business stakeholders, and can manage multiple concurrent projects with precision and professionalism.
This position requires strong program coordination skills, attention to detail, and the ability to work collaboratively across delivery, engineering, operations, content, and customer teams.
Travel Requirement:
25–35% travel may be required for onsite program support, workshops, events, and stakeholder meetings.
Key Responsibilities
- Manage end-to-end execution of enterprise training and skilling programs
- Coordinate project timelines, deliverables, dependencies, risks, and stakeholder communications
- Serve as the primary operational point of contact for assigned programs and engagements
- Collaborate with instructors, technical SMEs, lab operations teams, content developers, and customer stakeholders
- Track program milestones, budgets, schedules, action items, and status reporting
- Support virtual and onsite training events, workshops, bootcamps, hackathons, and readiness programs
- Coordinate logistics including scheduling, attendee readiness, lab provisioning, communications, and escalation management
- Ensure training environments, hands-on labs, and supporting materials are delivered on time and meet quality expectations
- Identify risks and proactively drive mitigation plans to maintain program success
- Facilitate recurring status meetings, executive updates, and post-engagement reviews
- Drive continuous process improvements for delivery operations and customer experience
- Maintain detailed documentation including project plans, runbooks, status reports, and operational procedures
- Partner with leadership teams to support strategic initiatives and scaling efforts
Required Qualifications
- 5\+ years of project management, program management, or delivery management experience
- Experience supporting enterprise customers or large-scale technical programs
- Strong organizational skills with the ability to manage multiple concurrent projects
- Excellent verbal and written communication skills
- Proven ability to work effectively with technical and non-technical stakeholders
- Experience using project management and collaboration tools such as Jira, Azure DevOps, Monday.com, Smartsheet, Asana, Microsoft Project, or similar platforms
- Strong problem-solving and escalation management capabilities
- Ability to operate independently in dynamic and fast-moving environments
- Experience coordinating remote and global teams across multiple time zones
- Comfortable working in highly collaborative customer-facing environments
- Bachelor’s degree or equivalent professional experience
Preferred Qualifications
- Experience supporting cloud, AI, cybersecurity, developer, infrastructure, or IT training programs
- Familiarity with technical learning environments, virtual labs, or cloud-based training platforms
- Understanding of enterprise software, cloud technologies, or modern IT ecosystems
- Experience supporting executive-level stakeholders and strategic initiatives
- PMP, Scrum Master, Agile, or related project management certifications
- Experience with large-scale virtual events, readiness programs, or technical bootcamps
- Knowledge of learning and development operations or technical skilling programs
What Success Looks Like
- Programs are delivered on schedule with high customer satisfaction
- Stakeholders receive proactive communication and clear visibility into execution status
- Training events and lab environments run smoothly with minimal disruption
- Risks and operational issues are identified early and resolved efficiently
- Teams remain aligned, organized, and execution-focused across complex initiatives
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