Talent Acquisition Manager

Employer Overview

A leading HR consultancy firm providing comprehensive people and management solutions.

Specializes in executive search, personnel and payroll services, and end-to-end HR solutions, supporting organizations in attracting top talent, optimizing performance, and achieving sustainable growth through innovative and impact HR strategies.

Job Summary

The Talent Acquisition Manager will lead the end-to-end recruitment function and drive talent acquisition strategies to support the organization's growth and expansion plans. The role requires strong experience in high-volume recruitment environments, Headhunting, BPO operations, stakeholder management, and team leadership.

The successful candidate will act as a strategic business partner, ensuring the delivery of high-quality talent while maintaining excellent service levels and candidate experience.

Key Responsibilities

• Develop and implement talent acquisition strategies aligned with business objectives.
• Partner with business leaders to forecast workforce requirements and build manpower plans.
• Ensure effective recruitment delivery against hiring targets and SLAs.
• Manage the full recruitment lifecycle from sourcing to onboarding.
• Monitor recruitment KPIs and ensure timely closure of vacancies.
• Drive continuous improvement across recruitment processes and tools.
• Lead large-scale hiring campaigns for customer service, technical support, sales, and back-office operations.
• Manage multilingual recruitment requirements and talent pipelines.
• Build strong relationships with internal stakeholders and hiring managers.
• Provide market insights and recruitment recommendations.
• Ensure alignment between recruitment priorities and business requirements.
• Lead and develop the Talent Acquisition team.
• Set KPIs and monitor team performance.
• Foster a culture of accountability and continuous improvement.
• Develop recruitment dashboards and reporting mechanisms.
• Enhance employer branding initiatives and sourcing channels.
• Improve candidate experience and recruitment efficiency.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline.
• 8–12 years of experience in Talent Acquisition.
• Minimum 3 years in a managerial role.
• Strong experience within the Headhunting, BPO, outsourcing, shared services, or contact center industry.
• Proven track record in high-volume and mass recruitment environments.
• Experience leading Talent Acquisition teams and managing senior stakeholders.
• Talent Acquisition Strategy
• Workforce Planning
• High-Volume Recruitment
• BPO Recruitment
• Competency-Based Interviewing
• Recruitment Analytics \& Reporting
• Employer Branding
• ATS and HR Systems
• Advanced Excel and data analysis
• Leadership and team management
• Strategic thinking
• Business acumen
• Stakeholder management
• Communication and influencing skills
• Problem-solving and decision-making
• Results orientation
• Excellent command of English (spoken and written).