Junior DBA

Role: Junior Database Administrator (DBA) – MS SQL Server

Experience: 3-5 years

Support Model: 24/7

Location: Dallas, TX and Atlanta, GA (Day1 Onsite)

Skills \& Experienc

• eHands‑on experience assisting in the administration of Microsoft SQL Server production environments, including basic instance start/stop activities and routine operational maintenance
• .Working knowledge of SQL Server backup and recovery operations, including full/differential/log backups, restore execution under guidance, and verification of backup success
• .Familiarity with SQL Server preventive maintenance tasks, including index maintenance, statistics updates, and execution of scheduled maintenance jobs using standard scripts or plans
• .Ability to perform basic SQL Server health checks, including monitoring disk space, database growth trends, and identifying common availability risks for escalation
• .Basic exposure to SQL Server performance monitoring, including identifying slow‑running queries, monitoring CPU, memory, and I/O utilization, and capturing diagnostics for L2/L3 review
• .Ability to follow approved runbooks and procedures to execute standard SQL Server changes (patching support, configuration updates, restarts) with supervision
• .Working understanding of ITSM processes using ServiceNow, including logging, updating, and tracking Incident and Request tickets with proper documentation
• .Experience supporting request fulfillment activities, such as access changes, database refresh support, and routine operational requests following defined procedures
• .Familiarity with SQL Server administration tools, including SSMS and basic use of monitoring dashboards for daily operational tasks
• .Willingness and ability to escalate issues promptly and accurately to L3 DBAs with relevant observations, logs, and collected evidence

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