Salesforce Admin / Service Cloud Specialist

Job Description: We are seeking a highly experienced Salesforce Service Cloud Specialist to drive the administration and implementation of scalable CRM solutions. You will be responsible for end-to-end Service Cloud setups, including Omni-Channel routing and complex API integrations. Support Service Cloud administration and deployment governance. Implement Omni-Channel routing and debug complex test cases. Develop using Aura, LWC, and JavaScript. Manage third-party AppExchange integrations and CI/CD pipelines via Jenkins. Requirements Requirements: Experience: 9-15 years on the Salesforce platform; 5\+ years with APIs and Aura/LWC. Implementation: Proven track record of 3-4 end-to-end Service Cloud implementations. Certifications: Mandatory Salesforce Administrator and Service Cloud Consultant certifications. Technical: Strong knowledge of SOAP/REST/Bulk/Metadata APIs and SQL/RDBMS. Joining: Immediate to 15 days (May 2026 joiners). Benefits Benefits: Relocation assistance available for candidates moving to Bangalore. Hybrid work model. Opportunity to work on large-scale, secure, and scalable SOA design architectures.

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