Business Analyst

• Enterprise Application Support (Infor ERP Ln)
• Co-ordination with internal teams and user call handling
• Analysis and resolution of recurring issues
• System Improvements: Automation / program changes
• Managing training needs of end users
• Providing reports: SSRS , Power Bi Dashboards
• Project Management
• End User Interactions and hand holding
• Incident Handling and resolution
• Implementation of IT projects / Roll out to Business

Required Skillset

• Knowledge of ERP LN
• Understanding of overall business cycle
• Project Management
• Integration between ERP LN, PLM and other ECOM applications

DEPARTMENT ACTIVITIES: (Brief description of the department) –

Gather Business requirements and provide solution

Identify Business Partners and grow internal and External Network

Support \& customization for Enterprise Applications