Manager, Learning & Development

Job Description

Manager Learning \& Development

Key Responsibilities

Deliver Internal Training Programme

• Coordinate with leadership and other key stakeholders to develop learning content and a strategy to execute the agreed learning plan.
• Design and develop effective training content to drive organizational value and build a learning culture.
• Effectively introduce modern learning methodologies to build a high-performing team.
• Identify training needs in consultation with the business unit leadership team and prepare the annual training program and calendar.
• Execute, evaluate, and monitor the progress of the learning solutions and share the outcome quarterly.
• Provide field coaching and on-the-job support for 7–8 days per month.
• Partner with Medical for periodic medical refreshers and knowledge checks.
• Design and develop the business centric learning content and ensure timely execution.
• Manage onboarding of new joiners through Jumpstart/Pratham in coordination with Sales, Medical, and HR.
• Analyze coaching reports and discuss observable behaviors with the sales leadership team.

Monitoring, Measuring and Reporting

• Execute, measure, and report key insights from all learning interventions.
• Analyze the coaching reports and share the key highlights.
• Ensure the execution, monitoring, and reporting of key initiatives.
• Work collaboratively with other functions to bring diverse perspectives while identifying issues and building solutions.
• Plan, execute, and share the results of knowledge assessments.
• Conduct regular refresher training for trainers to ensure consistency in the delivery of learning solutions.
• Periodically assess the effectiveness of the process at different levels.

Communication

• Prepare and share the monthly training dashboard with key stakeholders.
• Regularly update the leadership team on learning objectives, expected outcomes, participation, scores, key insights, observations, and highlights.
• Highlight common programs that support a unified company approach.

Job Requirements

• 5–7 years of experience in training and development in pharma or consumer-facing industries such as FMCG, medical devices, etc.
• Excellent organizational and project management skills.
• Outstanding written and verbal communication skills.

Required Skills

Adult Learning Principles, Adult Learning Principles, Communication, Content Creation, eLearning Tools, Facilitate Training Sessions, Feedback Management, Global Program Development, Instructional Design, Management Process, Medical Device Management, Medical Devices, Medical Device Technologies, Monitoring Control, New Technology Integration, Oral Communications, Performance Metrics, Project Human Resource Management, Project Management, Sales Training Programs, Stakeholder Engagement, Stakeholder Relationship Management, The Kirkpatrick Model, Training Delivery, Training Evaluations {\+ 1 more}

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck \& Co., Inc., Rahway, NJ, USA, also known as Merck Sharp \& Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

50%

Flexible Work Arrangements

Hybrid

Shift

Not Indicated

Valid Driving License

No

Hazardous Material(s)

NA

Job Posting End Date

07/28/2026

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R408887