DevOps Engineer

Description:

Join the Team Behind the World's Leading Class Management Software!

What You Will Do

• Manage, coach, and develop

a team of DevOps/platform engineers

• Create a

team culture

grounded in

ownership

and

continuous improvement

• Set

clear goals and priorities

; shield the team from noise while maintaining stakeholder visibility

• Partner with engineering leadership on

headcount planning, org design,

and

cross-team initiatives

• Own the design, reliability, and scalability of our

cloud infrastructure

• Drive adoption of

infrastructure-as-code

and

cloud cost optimization

practices

• Lead

incident response, postmortems,

and

remediation

• ensuring we learn and prevent recurrence
• Maintain and evolve our

SRE practices

including on-call rotations, alerting, and runbooks

• Oversee the design and operation of our

CI/CD pipelines

, enabling fast and safe software delivery

• Collaborate with engineering teams to r

educe build times, improve test coverage gates,

and

eliminate deployment friction

• Define and enforce

release processes, branching strategies,

and

environment promotion

standards

• Ensure

SLAs

are met on

critical support escalations

• Partner with product and engineering to close the feedback loop -

turning recurring support issues into platform improvements

What You Bring

• 3\+ years managing engineering teams

, with a demonstrated ability to hire, grow and retain technical talent

• Strong background in

cloud infrastructure

, preferably AWS, and modern DevOps practices

• Hands-on experience with

CI/CD tooling

(GitHub Actions, Jenkins, CircleCI, or similar)

• Experience with

SRE principles

: on-call management, SLOs/SLIs, incident response, and postmortems

• Excellent communication skills - able to t

ranslate technical concepts

for

non-technical stakeholders

• Proven ability to manage competing priorities and

thrive in a fast-moving SaaS environment

• Experience with

containerization

and

orchestration

(Docker, Kubernetes, ECS)

• Familiarity with

infrastructure-as-code tools

such as Terraform or Pulumi

• Background in a

Tier 3 or platform support

escalation function preferred

• Experience

scaling DevOps practices

across multiple engineering teams preferred

What We Bring

• We believe in taking care of our people.
• Highly competitive compensation package
• Robust PTO

because work-life balance matters

• Comprehensive health benefits

including medical, dental, vision, and more!

• Generous 401(k) contribution

to help you plan for your future

• Fun company events

that connect our team

• Career growth opportunities

in a thriving, purpose-driven company

• Relocation Assistance

Who We Are

At

iClassPro

, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.

Our class management platform powers

thousands of youth activity centers worldwide

, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the

Inc. 5000 list of fastest-growing private companies

for three years running: 2023, 2024, and 2025!

We want to set you up for success from Day One. That's why we use the

Culture Index Survey

• a quick tool that helps align your natural strengths with our roles and teams.

All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit

Culture Index

once you have submitted the application.

iClassPro is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.

E-Verify

is used to verify authorization to work in the U.S.

Requirements:

PI3b3fe0bcc83c-25448-39941505

PDN-a18db247-04f2-43fb-83af-353d7a9d59df