Patient Account Representative

Job Overview

Bliss Speech and Hearing Services is seeking a compassionate, experienced, and motivated individual to join our team in a Medical Front Office role. Regularly scheduled hours are 8:00am to 5:00pm Monday through Friday.

About Us:

Bliss Speech and Hearing Services is a thriving speech/language therapy practice in the heart of Dallas. For over 30 years, we've been transforming lives and building a reputation of excellence in our community. At Bliss, you're not just an employee, you are a cherished member of our family. Join us in our mission to make a difference, supported by a legacy of respect, longevity, and expertise. Elevate your career at Bliss Speech and Hearing Services, where meaningful work and a sense of purpose converge in the heart of Dallas!

Responsibilities

• Patient collections
• Payment posting
• Medical billing
• Insurance claim follow-up
• Patient insurance eligibility and verification
• Answering patient calls regarding scheduling, intake, and billing inquiries
• Documenting in patients' accounts within EMR

Qualifications

• Customer service orientation
• Minimum 2 years experience in a medical role
• Organized and able to multi-task
• Effective written, verbal communication, and interpersonal skills
• Ability to learn new programs and processes quickly
• Excellent typing skills
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment

Pay: $40,000\.00 - $45,000\.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person