Founding Partnerships Leader

𝗪𝗲’𝗿𝗲 𝗵𝗶𝗿𝗶𝗻𝗴: 𝗙𝗼𝘂𝗻𝗱𝗶𝗻𝗴 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 𝗟𝗲𝗮𝗱𝗲𝗿 (𝗛𝗲𝗮𝗱 𝗼𝗳 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀) — 𝗙𝗶𝗴𝗳𝘆

Figfy helps software companies run high-performing solutions partner ecosystems with a

true productized services marketplace

—so customers can reliably buy

fixed-scope implementation help

(known scope, price, and timeline), and software companies can

measure partner performance, drive adoption, and improve retention

.

While Figfy also includes a partner directory for custom-scoped work, our core is an end-to-end services buying experience:

productized services \+ discovery \+ scheduling \+ checkout/payments \+ analytics \+ marketplace liquidity management

—so services become a scalable growth and retention lever.

𝗪𝗵𝘆 𝘁𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗲𝘅𝗶𝘀𝘁𝘀

We’re looking for a founding partnerships leader to build the function from the ground up. Your mission is to create repeatable partner motions that drive customer value and revenue—starting with a few strategic “lighthouse” partners, then scaling into a durable ecosystem playbook.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗱𝗼

• Build Figfy’s partnerships strategy \+ operating system (segmentation, tiering, incentives, lifecycle, KPIs)

• Recruit and activate the first cohort of high-quality implementation partners

• Help partners productize offerings into SKUs (fixed scope / max price / max duration)

• Launch partner-led GTM with our software-company customers (CS, Sales, Partnerships, Marketing)

• Make partner performance measurable \+ improvable (scorecards, QBRs, coaching, catalog optimization)

• Improve marketplace liquidity (supply-demand gaps, coverage, staffing, geo/vertical expansion)

• Operate like a founder early (do the work, then systematize)

𝗪𝗵𝗮𝘁 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝗹𝗼𝗼𝗸𝘀 𝗹𝗶𝗸𝗲 𝗶𝗻 𝟲–𝟭𝟮 𝗺𝗼𝗻𝘁𝗵𝘀

• A “lighthouse” set of partners reliably fulfilling core service SKUs

• A repeatable onboarding \+ productization playbook

• Faster time-to-match, higher attach rate, stronger fulfillment \+ CSAT

• Partner tiering/scorecards/cadence documented and running

• Foundation to scale supply as demand grows

𝗪𝗵𝗼 𝘆𝗼𝘂 𝗮𝗿𝗲

• 7\+ years in solutions partnerships / ecosystems / marketplaces / partner-led GTM (startup experience preferred)

• Deep experience with B2B SaaS agency / expert partners delivering implementation services

• Built 0→1 partner motions and can operate without a big team

• Strong instincts for services ecosystems: quality bar, incentives, packaging, demand generation

• Comfortable with ambiguity \+ speed; strategic and highly executional

• Strong communicator; credible with founders, partner principals, and GTM leaders

• Analytical enough to run performance-based partner management (funnels, cohorts, supply/demand)

𝗕𝗼𝗻𝘂𝘀 𝗽𝗼𝗶𝗻𝘁𝘀

• Productized services or services marketplace experience

• SMB-focused B2B SaaS and/or vertical SaaS ecosystems

• Partner enablement \+ customer rollout playbooks

• Familiarity with lifecycle GTM \+ marketing-stack integrations