Reward & Benefits Officer

We have an exciting opportunity for a Reward \& Benefits Officer to join our team.

The Reward \& Benefits team comprises a Senior Reward \& Benefits Manager, a Senior Reward \& Benefits Officer, a Reward \& Benefits Officer (payroll lead), and a Reward \& Benefits Administrator.

In this role, you will support the Senior Reward \& Benefits Manager and Senior Officer, with a primary focus on the communication and coordination of Reward and Benefits schemes and activities.

Strict confidentiality and discretion are key to this role. A proven track record of accuracy and attention to detail, along with the ability to prioritise effectively, problem solve and work proactively and efficiently to tight deadlines is essential, as are strong communication skills and the ability to convey information clearly and concisely.

Benefits

Key Responsibilities

• Coordinate benefits communications, ensuring they are clear, engaging and effective in promoting and raising awareness of the firm's benefits offering
• Create and maintain a Reward and Benefits Communications Calendar, proactively planning and suggesting events and initiatives at appropriate times throughout the year and keeping the team informed of upcoming communications and activities
• Ensure the timely drafting and posting of articles, event announcements and promotional slides across our internal communication channels to support initiatives and awareness campaigns for the London office
• Play an active role in identifying, developing, and delivering new wellbeing initiatives and events
• Update and maintain the Reward and Benefits Intranet pages, ensuring information remains accurate and relevant
• Use the various resources available to track and monitor impact and engagement levels of our Reward and Benefits offering and communications to uncover key trends and make informed decisions on future activity
• Represent the Reward \& Benefits team at internal Wellbeing meetings with the DEI and L\&D teams, ensuring effective coordination of broader events and initiatives across the firm
• Deliver benefits inductions for new joiners, maintaining and updating the presentation as required and providing timely follow-up information
• Day-to-day benefit scheme administration, provider/broker relationship management, performance review and renewal of benefit schemes including but not limited to our Pension plan, Health Assessments, Employee Assistance Programme, Dental insurance, Peppy, Movement At Your Desk, Mortgage services and Travel insurance
• Pension plan activities will include completion of monthly contribution file to provider within set timing, arranging and attending the internal annual Pension Governance meeting and completing any follow-up actions, agreeing content focus for educational presentations, planning and promoting sessions throughout the year and responding to employee pension queries
• Supporting the Senior Reward and Benefits Manager with administration for the international and US Private Healthcare plans
• Regular audit and reconciliation of employee benefits data against provider reports, payroll and benefits platform
• Respond to benefits-related queries from employees and providers
• Update benefit policies in line with any legislative changes and ensure appropriate communication to the wider HR team and across the firm
• Assist with the ongoing development of the employee benefits offering especially within the areas of health \& wellbeing and financial education to remain ahead of the market
• Support the Senior Reward and Benefits Officer with the annual benefits renewal process, liaising with benefits providers to obtain renewal rates and terms, providing timely and accurate information and data to providers, attending flexible benefits platform project meetings and working to the deadlines set, carrying out functionality testing, acting as renewal communications lead
• Organise and run our annual benefits on-site open day, planning and preparing communications, provider invites and management, facilitating competitions and on the day activities
• Monitoring the spend of relevant benefits, providing the Senior Reward and Benefits Manager with information for benefits budgets, as well as resolving any provider invoice or payment issues
• Organise and facilitate onsite CPR training and 'Menopause Meet up' sessions
• Represent the firm at external networking events in relation to Reward and Benefits and build own network of contacts within the legal sector
• Completion of relevant benefit surveys

Payroll (Outsourced Service)

• Work alongside the Reward and Benefits Officer (payroll lead) to complete the monthly payroll audit within the set timelines, including checking of pension contributions and general gross-to-net reports
• Provide payroll support and cover for the Reward and Benefits Officer and Administrator when necessary

Reward

• Provide support to the Senior Reward and Benefits Manager and Officer during the annual salary and bonus review process

General

• Assist with ad hoc projects and initiatives, surveys and data collection delegated by the Senior Reward \& Benefits Manager

What You'll Bring

To be successful in this role, you will likely have the following skills and experience:

Knowledge \& Skills

• Previous experience working within Reward and Benefits in a professional services environment
• Ability to demonstrate technical knowledge and apply in a commercial way
• Strong communication and interpersonal skills with the ability to find effective ways of communicating to a wide audience
• Excellent analytical skills, comfortable working with high volumes of data and information
• The ability to exercise sound judgement and use specialist knowledge to proactively identify and address issues before they arise
• Proactive and positive approach to problem solving and change initiatives

Delivery of Excellence

• First-rate attention to detail
• An ability to ensure all tasks and sensitive information are handled confidentially
• Self-motivated and able to use own initiative to continuously strive for change and improvement
• Determination, discretion and tact as well as a strong sense of personal pride and responsibility for delivering a first-class service

Resource \& Project Management

• Excellent organisational skills with the ability to work under pressure, to tight deadlines and effectively manage conflicting priorities
• Monitors progress with tasks and projects, ensuring all deliverables are achieved taking corrective action as needed as well as managing expectations

Clients

• Client-focused and able to effectively manage relationships by being accountable and tailoring support provided to suit a wide range of issues
• Ability to respond to clients' needs in a commercial, timely manner taking a 'right first time' approach
• Ability to liaise effectively with internal clients and external suppliers to build trusted working relationships

People

• An effective team player who actively supports colleagues, shares knowledge and assists others with problem solving
• Ability to communicate and interact with others at all levels across the Firm

What's In It For You

We provide comprehensive support for our colleagues' health and wellbeing, including private medical cover, life assurance, critical illness cover, and regular health assessments. In addition, we offer a range of lifestyle benefits designed to help our team live their best lives, such as a cycle to work scheme, access to online GP appointments, discounted gym memberships, and an electric vehicle scheme.

If you require any assistance, please email us at [email protected]

To apply, click on the 'apply' button to submit your details.

Bird \& Bird opens up a world of possible for lawyers and professionals everywhere. Working for a leading international law firm like Bird \& Bird means working alongside people who are truly collegiate in the way they work with everyone. We work as one global team, with over 70% of work involving people from across the firm. And that's only increasing! It's this common purpose and shared approach that makes for a more productive and collaborative place to work. Your firm. Your future.

If you want to find out more, visit www.twobirds.com

As a disability and neurodiversity inclusive employer we want to ensure that you have a barrier-free recruitment experience at Bird \& Bird. If you require any adjustments during the recruitment process, please provide details to your recruitment contact who will be in touch to discuss any details provided and understand more about your individual adjustment needs.

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