Business Analyst

Software Business Analyst

Location: Horsham (Hybrid - must be commutable 2-3 days on-site)

Salary: Up to £45,000 DOE

Our client is a well-established technology business with a strong reputation for delivering innovative software and digital solutions across a diverse customer base. Due to continued growth and investment in internal systems, they are looking to appoint a Software Business Analyst to support a range of business-critical projects.

This is an excellent opportunity to join a collaborative and fast-paced SME environment where you'll play a key role in bridging the gap between business operations and technical delivery teams.

The Role

As a Software Business Analyst, you'll work closely with stakeholders across the business to understand requirements, improve processes, and support the successful delivery of software and systems projects.

Responsibilities will include:

• Gathering, documenting and validating business requirements
• Translating business needs into user stories, functional specifications and acceptance criteria
• Facilitating workshops and engaging with stakeholders across multiple departments
• Identifying process improvement and automation opportunities
• Supporting backlog management, prioritisation and UAT activities
• Working alongside development teams to ensure solutions align with business requirements
• Producing process maps, workflows, documentation and decision logs
• Supporting systems integrations and data flow initiatives across the wider business

Skills \& Experience

We're keen to speak with candidates who have:

• Previous experience as a Business Analyst, Systems Analyst or similar role
• Experience working across software, systems or digital transformation projects
• Strong stakeholder management and communication skills
• Knowledge of Agile or hybrid software delivery methodologies
• Experience creating user stories, process maps and business documentation
• Exposure to SQL, data management or reporting tools
• An understanding of APIs, systems integrations and cloud-based platforms
• Experience using Jira, Azure DevOps or similar project management tools

What's on Offer?

• Hybrid working
• Exposure to a broad range of software and technology projects
• High levels of autonomy and responsibility
• Opportunity to influence systems, processes and business improvements
• Supportive and collaborative team environment
• Long-term progression opportunities within a growing business

If you're a pragmatic Business Analyst who enjoys working closely with both technical and non-technical stakeholders and wants to make a genuine impact within a growing organisation, we'd love to hear from you.