Lead Analyst - Enterprise Resource Planning Strategy

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News \& World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14\.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:

There is an exciting opportunity to join our team as a Lead Analyst - Enterprise Resource Planning Strategy.

We are seeking a highly skilled and motivated ERP Strategy Lead Analyst to join our dynamic team at a large health system. The ideal candidate will have a strong background in enterprise resource planning (ERP) systems, business analysis, and system evaluation, with broad functional exposure to ERP capabilities and processes. Experience with project management is preferred but not required as the primary focus. This role is critical in shaping how we use ERP solutions to enhance operational efficiency and support our mission to provide exceptional healthcare services.

Job Responsibilities:

Strategic Planning and Analysis

• Partner with business stakeholders to understand current-state processes and define future-state business requirements across Finance, HR, Supply Chain, and other administrative functions.
• Analyze how ERP capabilities can best support business goals, identifying opportunities to streamline, standardize, and improve end-to-end processes.
• Support the development of ERP roadmaps and strategic recommendations, ensuring alignment with organizational objectives and operational priorities.
• Monitor ERP and healthcare industry trends, including AI and automation, and assess their applicability to our environment.
• Translate NYULH business requirements into clear selection criteria and RFP content; support the objective evaluation of vendor solutions in collaboration with project teams.
• Identify and frame opportunities for the effective use of AI and advanced analytics within ERP workflows (e.g., forecasting, approvals, exception handling).

ERP System Implementation and Integration

• Conduct fit-gap analyses between business needs and ERP standard functionality, with a preference for candidates experienced in Workday or Oracle Cloud.
• Develop and refine functional and business requirements, user stories, and process flows to guide configuration and design decisions.
• Collaborate with IT, vendors, and implementation partners to ensure ERP solutions are designed to meet functional and business requirements and follow leading practices.
• Participate in testing activities (e.g., developing test scenarios, reviewing outcomes) to validate that solutions meet business needs.
• Support continuous improvement efforts post go-live by analyzing issues, enhancement requests, and utilization patterns to recommend optimizations.

Data Management and Reporting

• Partner with business and IT teams to define data standards, business rules, and data governance practices within the ERP ecosystem.
• Help define and refine key performance indicators and reporting requirements, ensuring data produced by the ERP supports decision-making.
• Review and interpret ERP data and reports to provide actionable insights and recommendations to stakeholders.

Training and Support

• Contribute to the development of user-centric training materials, job aids, and documentation that explain ERP processes and functionality in business terms.
• Assist in delivering training sessions and workshops to promote effective utilization of ERP capabilities.
• Serve as a functional subject matter resource for ERP-related questions, helping users understand how to use the system to support their work.
• Support change management efforts by clearly articulating process and role impacts and helping to drive adoption.

Cross-Functional Collaboration

• Work closely with Finance, HR, Supply Chain, and other departments to understand their operational needs and translate them into ERP solutions.
• Act as a liaison between business units and IT, ensuring functional requirements and business priorities are accurately reflected in technical solutions.
• Facilitate discussions and working sessions among stakeholders to align on process standards, data definitions, and solution design decisions.

Minimum Qualifications:

To qualify you must have a Education and Experience

Bachelors degree in Business Administration, Information Systems, Healthcare Administration, or a related field; Masters degree preferred.

Minimum of 5 years of experience as a business analyst or functional lead in ERP strategy, evaluation, and/or optimization, preferably within a healthcare or large, complex organization.

Breadth of exposure to ERP platforms and modules (e.g., Finance, HCM, Supply Chain) with a strong preference for experience with Workday or Oracle Cloud.

Experience participating in ERP selection, design, or optimization initiatives; experience leading projects is a plus but not required as the primary focus.

Familiarity with healthcare industry operations and relevant regulatory and compliance considerations is preferred.

Technical Skills

Strong functional understanding of how modern ERP systems support core business processes (e.g., procure-to-pay, order-to-cash, record-to-report, hire-to-retire).

Hands-on experience with ERP configuration discussions, requirements gathering, and/or business process design.

Experience with data analysis and reporting tools, with the ability to interpret and explain findings to non-technical audiences.

General understanding of integration concepts and how data flows between ERP and related systems (no deep technical development expertise required).

Soft Skills

Exceptional analytical and critical-thinking skills with the ability to translate business needs into structured requirements.

Excellent communication and interpersonal skills, with the ability to facilitate meetings and build consensus among diverse stakeholders.

Strong organizational skills with the ability to manage multiple work streams and priorities; formal project management experience is a plus.

High attention to detail and a commitment to quality, documentation, and follow-through.

Adaptability, curiosity, and willingness to stay current on ERP and healthcare industry trends, including cloud-based platforms and AI-enabled capabilities.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $121,792\.22 - $164,724\.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.