Student Achievement Navigator- Jackson County Early College

JOB

POSITION SUMMARY

Primary responsibility is for the retention and completion of students. The Navigator, Also known as Academic Advisor – Early College \& Dual Enrollment is held accountable for the achievement of student retention and completion goals. The Student Achievement Navigator will provide direct services to students in support of the College’s TCS2 (Total Commitment to Student Success) efforts to increase student persistence, retention, certificate/degree completion and successful transfer. This person will operate in a case management student services role focused on retention management, outreach, and intervention. Routine occasions where this position will require you to work more than a 40-hour week. The primary role of this position is to provide dedicated support to the Jackson County Early College and Dual Enrollment Programs to ensure the students have a Pathway and clear direction to enable matriculation after high school to Jackson College.

EXAMPLE OF DUTIES

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Accountable for individual caseload outreach, retention, intervention, and student completion.
• Achieve individual student caseload retention and completion goals as established by the college.
• Assist with the planning and implementation of all retention related events.
• Management of tracking dashboard to retain and recruit back students who have dropped out from the college in accordance with the set deadlines of the outreach and intervention plan.
• Attend conferences and meetings to stay current on industry trends and best practices.
• Meet accountability measures for frequency and type of student contacts through face-to-face appointments, virtual appointments, phone calls, email, texting, classroom visits, and campus events (including in the community).
• Address early alert retention needs for students as identified by faculty members.
• Create individualized Academic Recovery plans for at risk students with the intention to return the student to good academic standing.
• Review student degree audits and create long term education plans for student completion.
• Provide complete orientation to students regarding the breadth and depth of services available to assist a student (e.g. hunger free campus, oasis center, OER materials, health clinic, free tutoring)
• Assist students in completing a student success completion contract that details the student’s goals, timelines, and accountability measures which will be reviewed with the student multiple times a semester. Relatedly, guide students to develop personal accountability for their decisions and an understanding of how those decisions impact their success.
• Maintain current knowledge of academic and occupational degree requirements, graduation requirements, transfer requirements and pre-requisite requirements to advise students toward completion.
• Arrange for a handoff (physically if possible) between a student and peer tutor in Center for Student Success
• As assigned, serve as a liaison with JC’s occupational and academic departments. Attend departmental and advisory meetings to remain current on program offerings, career/occupational outlook, and other departmental information. Relay pertinent information back to Student Services as appropriate.
• Plan and organize events and workshops tailored to the needs and interests of students within assigned caseload.
• With supervisor approval, serve on internal committees designed to improve Institutional quality and serve as a college representative for various community committees and associations.
• Maintain accurate records (including electronic records) of interactions with students. Routinely report statistics designed to measure departmental progress.
• Understand the institution’s interpretation of FERPA rules for the release of student information.
• Travel as needed to correctional facilities to support CEP program as such will need to pass a LEIN (Law Enforcement Information Network) clearance.
• Responsible for understanding, supporting and actively demonstrating the College’s beliefs, values, mission, and vision and agreeing to be evaluated by same.
• Responsible for understanding that this position has been identified as a Campus Security Authority (CSA) position. You must complete the annual Clery Act training, for and act as, a Campus Security Authority

SUPERVISORY RESPONSIBILITIES

This position may coordinate the peer advising mentors and student workers.

CONTACTS AND PURPOSE OF CONTACTS

Internal: Frequent contact with registration/records, admissions, financial aid, business office, multicultural affairs, student life, student housing, institutional quality and effectiveness, information technology and academic department staff in information sharing/gathering and problem-solving capacity. Regular contact and collaborative work with other staff, faculty, and administration members.

External: Frequent contact with students, prospective students, and general public. Regular contact with

JC off campus staff and community partners. Some contact may be required with state and federal

agencies.

SUPPLEMENTAL INFORMATION

Jackson College only accepts on-line applications though this system. For assistance with this, please call 517-796-8468\.

Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.

The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner.

It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.

When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.

The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position.

Final candidates will be subject to a criminal background as part of the employment process.

If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.

A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety \& Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.

Applicants have rights under Federal employment laws. Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.