Technical Project Manager

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA's Client is seeking a Technical Project Manager to assist with brainstorming and planning the project execution and delivery

• Scheduling and designation of project tasks to team members
• Execution of each phase of the project
• Managing the project's budget
• Communicating with all stakeholders
• Sound foundational knowledge of infrastructure and architecture
• Strong knowledge on project management tools Scrum/Agile etc.,
• Ability to communicate effectively in both technical and non-technical terms

Basic Qualifications

• Need 7\+ Years of experience in managing the lifecycle for a complex cross functional body of work that has a long-term positive impact on the company
• Need 7\+ Years of experience to establish collaborative and productive relationships with product management, governance, UX design, vendors, and other support teams
• Need 7\+ Years of experience in defining and organizing the program, outline tenets, analyze data, drive performance improvements and influence resource allocation for all stages of execution (from ideation to delivery)
• Need 6\+ Years of experience in fostering an environment of engineering excellence and innovation
• Need 6\+ Years of experience working closely with development teams to build and launch new products, features, and programs
• Understand service level agreements (SLA) and how your systems are performing in relation to them
• Understanding of Telecommunication and Contact Center systems
• Familiar with cloud-based services
• Interactive Voice Response (IVR) experience/knowledge
• Own planning, standups, demos, retrospectives, and the execution of your sprints
• Remove blockers and always find the path forward in challenging situations
• Ensure teams are building using modern practices and tools.
• Recognize and act of your responsibility for driving change for the entire development community.
• Cultivate operational excellence within your teams.
• Understand service level agreements (SLA) and how your systems are performing in relation to them
• Ensure your systems self-report breaches and understand root cause.
• Insist that your teams provide timely resolution of identified production defects.
• Mentor and grow your people.
• Create an environment of individual accountability.
• People grow to meet expectations. Yours should be high.
• Operate successfully in ambiguous environments

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($65 - 73/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD\&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.