Account Manager, Amazon

About Us:

NEST NEW YORK has a unique approach to fragrance, artfully blending notes of the familiar, the exotic, and the unexpected. Crafted with master perfumers and the finest ingredients, our award-winning fragrances transform the everyday through scents that transport, inspire, and captivate the senses. Since 2008, NEST NEW YORK has evolved into a premium lifestyle brand, expanding beyond fragrance and home collections into wellness, personal care, and fragrance technology.

About the Role:

The Account Manager will be responsible for owning and scaling the company’s Amazon business as a key digital commerce channel, driving performance across traffic, conversion, and revenue. This individual will be highly analytical and execution-oriented who understands how to drive growth through focuses on performance marketing, content optimization, and conversion strategy. The Account Manager will manage Amazon as an extension of the broader direct-to-consumer ecosystem. They will collaborate cross-functionally with Brand, Product, Performance Marketing, Demand Planning, and Finance to align company initiatives with Amazon’s growth strategies. This role is ideal for someone with hands-on Amazon experience who is ready to take on greater ownership and strategic influence.

Job Duties and Accountabilities:

Channel Ownership \& Growth Execution

• Own day-to-day performance of the Amazon channel, including sales, traffic, and conversion
• Support development and execution of growth plans aligned with DTC and marketing strategies
• Identify opportunities across pricing, promotions, assortment, and visibility
• Execute Amazon components of new product launches and key commercial moments
• Lead the strategy for key launches and tentpole events (e.g., Prime Day)
• Develop strategies for growth including but not limited to innovation, catalog expansion, subscriptions, and bundles
• Educate the brand on channel-specific challenges and competitors; develop new approaches and conquesting strategies
• Work with cross-functional teams to build, maintain, and execute seasonal and campaign-specific promotional calendars
• Track and report on core KPIs, proactively identifying risks and opportunities

Performance Marketing \& Media

• Manage and optimize Amazon Advertising campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) in partnership with our media agency
• Monitor and improve ROAS, TACoS, and campaign efficiency
• Partner with the performance marketing team to align Amazon within broader paid media efforts
• Manage the Amazon channel budget, including advertising spend, promotional investments, and trade funding

Content \& Conversion Optimization

• Maintain and update our PDPs and Amazon Store to ensure brand consistency and optimization, including creative and content updates, merchandising, etc.
• Monitor product listings, imagery, copy, and promotional content for accuracy and ensure products are in-stock, priced correctly, etc.
• Partner with Creative to enhance product imagery, video assets, A\+ content, and SEO on both marketplaces.
• Continuously test and iterate to improve conversion rates

Vendor Central (1P) Operations

• Manage core Vendor Central responsibilities:
• Purchase orders, forecasting, and inventory coordination
• Catalog management and item setup
• Issue resolution (chargebacks, shortages, etc.)
• Partner with internal teams to maintain strong in-stock rates and operational health

Analytics \& Reporting

• Analyze performance across sales, traffic, conversion, and media
• Provide weekly reporting and ad hoc analyses on campaign results and channel trends with actionable insights to be shared cross-functionally

Qualifications:

• Bachelor's Degree in Business, Communications, Marketing, Media, or related
• 3–5\+ years of experience managing a brand’s Amazon business (Vendor Central/1P preferred)
• Strong understanding of e-commerce and DTC fundamentals (e.g., traffic, conversion, CAC, ROAS)
• Hands-on experience with:
• Amazon Advertising (Sponsored Product, Sponsored Brand, Sponsored Video)
• PDP optimization and content management
• Amazon Retail Analytics or similar tools
• Highly analytical with proficiency in Excel
• Strong project management skills with the ability to prioritize and manage multiple workstreams simultaneously
• High attention to detail with strong organizational skills
• Thrives in a fast-paced environment, energized by change and motivated by ownership
• Experience in beauty, skincare, or CPG
• Background in a digitally native or DTC-focused brand, preferred

Pay range and compensation package

• $90,000 - $105,000 per year with annual bonus potential.

Equal Opportunity Statement

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NEST New York is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.