Account Manager

Role Overview

The Account Manager will be responsible for managing and developing client relationships within Acclime’s regional Employer of Record (EOR) business. The role focuses on ensuring smooth service delivery across multiple jurisdictions, acting as the primary point of contact for clients, and coordinating internally with payroll, HR, and compliance teams across Acclime’s Asia-Pacific network.

Key Responsibilities

• Serve as the main point of contact for EOR clients, ensuring high levels of service and client satisfaction.
• Coordinate onboarding, payroll, and offboarding processes for employees engaged through Acclime’s EOR services.
• Liaise with internal teams across multiple countries to ensure timely and compliant service delivery.
• Monitor client accounts, address operational issues, and proactively manage client expectations.
• Identify opportunities to expand services within existing accounts.
• Maintain accurate client records and reporting within internal systems.
• Support the regional EOR team in improving processes and client experience.

Requirements

• Minimum 3 years of professional experience

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ideally in account management, HR services, payroll, or corporate services.

• Familiarity with Employer of Record (EOR), PEO, HR outsourcing, or global mobility services is an advantage.
• Strong client management and communication skills.
• Ability to coordinate across multiple teams and jurisdictions.
• Highly organized with strong attention to detail.