Account Manager

Job Title: Account Manager

Location:

Mumbai (On-site)

Experience:

4\+ years

About Schbang

Schbang is a creative technology transformation company delivering future-ready digital solutions across design, technology, marketing, automation, and innovation. We empower brands with full-stack digital capability, measurable business impact, and award-winning execution.

Role Overview

We’re looking for a high-energy, client-obsessed

Account Manager

who has experience working with

Tech, SaaS, Digital Product, UI/UX, and App/Web Development services

. You will be the bridge between our clients and internal tech/design teams — ensuring seamless delivery, proactive problem-solving, and exceptional client experience.

This role demands someone who thrives in fast-paced environments, handles escalations like a pro, and never gives up until the client says “Schbang!”

Key Responsibilities

• Lead end-to-end client servicing across

tech, digital transformation, UI/UX, product design \& development

engagements

• Translate client objectives into measurable delivery plans and ensure timely, flawless execution
• Build strong, senior-level client relationships — becoming their trusted digital transformation partner
• Manage internal collaboration across Web, UI/UX, App Dev, Martech, Analytics \& Design teams
• Handle queries/escalations with maturity, speed, empathy \& solution-oriented thinking
• Drive innovation, strategic thinking, and new initiatives for client growth \& digital maturity
• Present business insights, performance reports, roadmaps \& transformation plans
• Identify upsell/cross-sell opportunities across Schbang’s digital service ecosystem
• Maintain strong understanding of emerging tech trends \& digital platforms

Must-Have Skills

• 4\+ years of client servicing/account management experience

in a

tech/digital/SAAS/design agency

environment

• Strong understanding of

tech delivery

: web/app dev, UI/UX, digital platforms, CMS, martech

• Excellent communication \& presentation skills — confident with CXOs/Founders
• Proven track record managing high-stakes clients \& escalations
• Ability to navigate ambiguity, solve problems, and drive outcomes
• Data-driven approach with understanding of analytics (GA expertise preferred)
• Strong project coordination, time management \& stakeholder management

Who You Are

• A client champion \& internal team enabler
• Calm under pressure — thrives during escalations
• Detail-oriented, structured, and process-driven
• Innovative thinker with a passion for digital transformation
• Growth-minded with a

never-give-up attitude

• Team player who motivates and collaborates across functions

Why Schbang

• Work on cutting-edge technology \& digital transformation projects
• High-autonomy role with leadership exposure
• Opportunity to influence and scale marquee brands
• Culture that rewards innovation, excellence, and hustle

How to Apply

Send your CV to

[email protected]

Subject:

Application — Account Manager \| Mumbai