Account Manager - Direct Team

Responsibilities

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As Customer Success Team Direct (CSTD), you'll be responsible for our

***existing*

*customer's***

subscription renewals, retention \& satisfaction. The companies you'll be in touch with are end-customers of Odoo. Your job will be to analyze and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun and young team with a 'play hard, work hard' mindset.

Your responsibilities include:

• Contacting and developing end customers of Odoo
• Acting as the key interface between the customer and all relevant divisions
• Build long term relationships with your customer portfolio (growth)
• Excel in transversal sales \& product demonstration
• Main focus is 80% on sales (renewals \& up-sell opportunities)

Must Have:

• Min. Bachelor degree or higher
• Fluent in Bahasa Indonesia and English
• You are an

excellent communicator

, you like to negotiate and to achieve targets

• Strong knowledge in ERP, business management software and the whole tech industry
• Proactive \& sales-driven mindset
• Organized way of working and a problem solver

Nice to have:

• 1 - 3 years of experience in sales and/or account management
• Immediate availability
• Farmer attitude

Values:

• You are able to work in a fast-paced start-up environment with a hands-on attitude
• You are open-minded and can react to change with agility
• You are a quick and autonomous learner
• You have an entrepreneur mindset and are not afraid to take appropriate initiatives
• Willing to contribute to great company culture