Sr. Director of Product/VP of Product

Sr. Director/VP of Product

Department:

Product

Reports To:

CPO

Employment Type:

Full-Time

Level:

Sr. Director or Vice President (DOE)

Salary:

(TBD)

About eHub

At eHub, we are revolutionizing fulfillment optimization for merchants and third-party logistics (3PL) providers. Our platform helps businesses streamline shipping, reduce operational complexity, and deliver exceptional customer experiences through smarter logistics technology.

As eHub continues to grow, strong product leadership is increasingly critical to how we scale our platform, strengthen customer experiences, and continue innovating within the logistics and fulfillment industry. We are looking for a Sr. Director/VP of Product to lead and evolve eHub’s product organization, product vision, and product strategy through the company’s next stage of growth.

This is an opportunity to play a highly influential leadership role within a fast-growing logistics technology company where product strategy, customer insight, operational understanding, and cross-functional execution directly impact company growth and customer success.

Job Title: Sr. Director or VP Product

Job Summary:

The Sr. Director/VP of Product is responsible for leading eHub’s product organization, product vision, strategy, and execution across our fulfillment and logistics technology platform. This role partners closely with Engineering, Operations, Revenue, Customer Success, and Leadership teams to deliver products that solve meaningful customer problems and drive measurable business impact.

The ideal candidate combines strategic thinking with deep customer curiosity and operational awareness. This leader will strengthen eHub’s product discovery capabilities by building strong Voice of Customer feedback loops and increasing customer engagement across the product organization to ensure product strategy is grounded in real operational needs and customer outcomes.

Responsibilities

Product Vision \& Strategy

• Define and champion eHub’s product vision, strategy, and roadmap aligned with customer needs, operational priorities, and company growth objectives.
• Balance near-term execution priorities with long-term platform evolution, innovation, and market opportunities.
• Lead product prioritization and investment decisions based on customer impact, operational value, and business outcomes.
• Maintain strong understanding of customer needs, industry trends, operational challenges, and competitive dynamics to help shape product strategy and differentiation.

Customer \& Market Understanding

• Develop deep understanding of customer workflows, fulfillment challenges, and operational pain points through direct customer engagement.
• Establish a strong culture of customer interaction and product discovery across the product organization.
• Lead customer-facing product discussions, workflow reviews, and product/UI demonstrations to better understand customer needs, validate product direction, and improve user experience.
• Build strong Voice of Customer feedback loops between Product, Revenue, Customer Success, Operations, and customers.
• Partner closely with Revenue and Customer Success teams to improve product positioning, adoption, retention, and go-to-market alignment.

Organizational Leadership \& Execution

• Lead and support eHub’s existing product organization across roadmap planning, prioritization, execution, and delivery.
• Foster strong collaboration across Product, Engineering, Operations, Revenue, Customer Success, and Leadership teams.
• Lead and develop a high-performing product organization while fostering a culture of accountability, customer empathy, collaboration, and continuous improvement.
• Help refine and strengthen product management processes, prioritization frameworks, and operational rhythms.
• Operate with a player-coach mentality — balancing strategic leadership with hands-on engagement when needed.

Qualifications

Required

• 10\+ years of experience in product management, product leadership, or related technology leadership roles.
• 5\+ years of experience leading and scaling product teams.
• Proven experience owning product strategy and roadmap execution for complex technology platforms or SaaS products.
• Experience leading customer discovery, customer research, and market-informed product strategy.
• Strong ability to balance strategic thinking with operational execution.
• Experience partnering closely with Engineering, Operations, Revenue, and Executive Leadership teams.
• Demonstrated success delivering customer-centered products that drive measurable business outcomes.
• Strong communication, leadership, and stakeholder management skills.
• Full-time on-site in Sandy, Utah office.
• Travel Requirements: Up to 25% travel.

Strongly Preferred

• Experience in logistics, fulfillment, supply chain, SaaS, marketplaces, or operationally complex technology environments.
• Experience leading customer discovery, customer research, and market-informed product strategy.
• Strong understanding of product analytics, experimentation, KPI development, and customer behavior analysis.
• Experience scaling products and teams within high-growth technology companies.

Why Join eHub:

• Join a dynamic and innovative team passionate about transforming the logistics and fulfillment industry.
• Lead products and technology that directly impact merchants, fulfillment providers, and customer experiences.
• Help shape the future of fulfillment optimization and operational intelligence.
• Collaborate closely with leadership teams on company strategy, customer experience, and platform innovation.
• Work in a highly collaborative, fast-moving environment where product leadership has significant strategic influence.
• Competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
• Opportunity to make a major impact within a rapidly growing technology company.

How to Apply

:

If you are passionate about product leadership, customer discovery, operational innovation, and building technology that solves meaningful business problems, we’d love to hear from you.

Please submit your resume to [email protected].

eHub is growing its product leadership organization and looking for a VP of Product who is passionate about customer discovery, product strategy, operational innovation, and building technology that solves meaningful challenges for merchants and fulfillment providers.