Analyst, Business Operations (Detroit)

Who You’ll Work With

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.

At Slalom we are passionate about and dedicated to building a diverse and inclusive team,

recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways.

Location:

• Detroit
• Hybrid role, with 3 days a week in office

What You’ll Do

The Business Operations team supports sales, account, and engagement leaders. We bring efficiency to internal functions and enable consultants to focus their time on our clients.  You will execute and improve repeatable processes, coordinate onboarding and offboarding, manage time entry and invoicing, and deliver accurate reporting. This is an analyst-level role ideal for a detail-obsessed, proactive problem solver and clear communicator.

Responsibilities include:

• Assist pursuit leads in maintaining sales, opportunity, and staffing data in our systems.
• Monitor standardized operational workflows to ensure consistency in the sales and delivery lifecycles.
• Facilitate strategic account onboarding and offboarding(background checks, client credentials, equipment, etc.)
• Partner with account leadership to facilitate portfolio meetings and track follow up actions
• Monitor engagement financials and partner with delivery teams to mitigate risks
• Validate and reconcile consultant time entry.
• Partner with the Engagement Management Office on project setup, change orders, contract signature status, internal bill codes, and time reconciliation.

What You’ll Bring

• 1-4 years professional work experience

• Strong interpersonal communication skills, with ability to distill information for an executive audience and make complex information easy to understand
• Financial aptitude
• Ability to multi-task and prioritize
• Strong analytical and problem-solving skills, with the ability to apply insights to operational decisions
• Experience using Microsoft technologies, including Excel, to track information, analyze trends, and support business decision-making

Preferred experience:

• Professional services industry experience
• Salesforce or similar CRM tool
• Experience using dashboards in Power BI or similar analytics tool

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, \& vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges

:

The targeted base salary pay range for is $60,000 to $70,000\.

In addition, individuals may be eligible for an annual discretionary bonus

.

Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at:

[email protected]

. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact

[email protected]

if you require accommodations during the interview process.