Application Developer

🚀 Job Role: ServiceNow Developer (AIOps Experience/ITOM (IT Operations Management))

📍 Location: Remote

🧑 💻 Experience: 10–30 Years

💼 Employment Type: Full-time

🔎 Role Summary

We are looking for a highly skilled

ServiceNow Developer

to design, build, and enhance ServiceNow solutions across our enterprise. This role requires deep hands-on development expertise, strong scripting abilities, and the capability to translate business needs into scalable, high-performing platform solutions.

✅

Please note: This is a dedicated

developer

role — not an administrator role.

🛠 Key Responsibilities

• Gather, analyze, and convert business requirements into technical solutions on the ServiceNow platform
• Design and develop

custom applications

, platform extensions, and custom logic

• Build and configure

Business Rules, Client Scripts, UI Policies, Script Includes, ACLs

• Design and automate workflows using

Flow Designer

, including Flow Actions and Subflows

• Develop and maintain

integrations

using REST/SOAP APIs, MID Server, and IntegrationHub

• Lead or support new

module implementations

and enhancements—primarily in ITSM and related areas

• Adhere to ServiceNow

best practices

, coding standards, and performance optimization guidelines

• Support all phases of testing, deployment, and post-production activities
• Collaborate closely with architects, functional consultants, and cross-functional business stakeholders

🎯 Required Skills \& Experience

• Strong, proven experience as a

ServiceNow Developer

• Deep expertise in

JavaScript

,

Glide API

, and ServiceNow scripting frameworks

• Solid hands-on experience with

Business Rules, customizations, and custom development

• Strong proficiency in

Flow Designer

, workflow automation, and orchestration

• Hands-on experience building or maintaining

REST/SOAP integrations

and IntegrationHub spokes

• Experience implementing or enhancing ITSM/ITOM (IT Operations Management) and other ServiceNow modules
• Strong understanding of ServiceNow

data model, access security, and performance considerations

• Mandatory Certification:

ServiceNow CAD (Certified Application Developer)

OR

• ServiceNow CSA (Certified System Administrator)

Disclaimer

*HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to

[email protected]

for investigation.*

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death \& dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.