Operations Manager

📍 Kilmarnock

💰 £40,000 - £45,000

🕒 Monday – Friday

Make Your Mark in a Growing, Family‑Owned Food Business

Braehead Foods is looking for an experienced Operations Manager to step into a newly created role where you will have real influence and the freedom to shape how the operation runs.

As a highly respected, family‑owned business delivering premium food solutions to the foodservice industry, we pride ourselves on quality, people and long‑term relationships. This is a fantastic opportunity for an operational leader who thrives in a fast‑paced environment and enjoys leading teams, improving performance and delivering exceptional service.

The Role

Reporting into senior leadership, you’ll take ownership of day‑to‑day warehouse and operational activity, driving efficiency, service levels and team performance. You’ll work closely with colleagues across Buying, Customer Service and our Production Kitchen to ensure stock availability, smooth order processing and consistently high standards.

Key Responsibilities, But Not Limited To

Operational Management

• Manage day-to-day operational activity in partnership within the Group, ensuring smooth order processing and service delivery.
• Build and maintain strong working relationships with key stakeholders.
• Oversee all warehouse functions.

Cross-Functional Collaboration

• Partner with Buying \& Procurement to maintain stock availability.
• Work with Customer Service to resolve order discrepancies and service issues.
• Collaborate with the Production Kitchen senior team to manage freezer stock and picking accuracy.

People Leadership \& Development

• Lead, motivate and engage the warehouse team.
• Identify team members with development potential.
• Create a positive, safe and high-performing working environment.

Customer \& Service Focus

• Understand customer requirements and priorities.
• Ensure key customers are correctly prioritised within picking operations.

Health, Safety \& Performance

• Maintain full compliance with Health \& Safety standards.
• Own warehouse, Goods In and stock control KPIs.
• Produce and present monthly performance updates to senior management.

Essential Skills \& Experience

• Proven experience within a fast-paced operational or warehouse environment.
• Background in food service or FMCG.
• Strong, hands-on leadership and people management skills.
• Confident working cross‑functionally.
• Strong IT skills, particularly Microsoft Excel.
• Customer‑focused, organised and able to manage competing priorities.

What We Offer

• Competitive salary of £40,000 - £45,000
• Group Personal Pension Plan
• Private medical insurance
• Life insurance
• Health \& wellbeing programme
• Discounted or free food
• On-site parking
• Supportive, collaborative company culture

Braehead Foods Limited is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

At Reynolds Food Group, we’ve spent over 80 years sourcing and supplying the freshest ingredients to the UK’s food service industry. From our roots as a family-run fruit and veg stall in Hackney, we’ve grown into the UK’s only national family-run greengrocer - trusted by chefs, restaurateurs, and caterers across the country.