People Operations & Office Manager, Americas

At Brevo, we’re not just building a CRM. With our technology,

we’re helping millions of organizations build lasting relationships with their customers.

From emails and SMS to WhatsApp, Chat, and Marketing Automation,

our tools are intuitive, powerful, and built to scale with every ambition.

We give businesses a clear view of the customer journey, so they can focus on what matters: connection.

As a

certified B Corp

, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.

Today, more than

500,000 businesses

across

180 countries

—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our

reliable technology

and

75\+ integrations

help them create

unparalleled customer experiences,

without the usual tech headaches.

We recently exceeded 200m ARR and reached a major milestone by

becoming a Unicorn

, backed by strong growth and global expansion - and we’re just getting started!

This role is equal parts HR operations and office management, and we mean that. If you want a role where you can go deep on payroll, benefits, and people ops while also being the person who makes the Austin office hum, this is it. If you'd rather stay in one lane, this probably isn't the right fit.

Three days a week onsite, reporting to the Head of HR, Americas.

Your Impact at Brevo:

Office Management \& Events

• Keep the Austin office running: supplies, vendors, facilities, mail, workspace setup, and anything else that needs an owner
• Plan and execute team events and gatherings, onsite and remote, that people actually want to attend
• Support onboarding logistics and keep office expenses on budget

Payroll, Benefits \& Compliance (US \& Canada)

• Support payroll and benefits administration across US states and Canadian provinces
• Handle enrollment, life events, terminations, PTO tracking, discrepancies, and Finance reconciliations without things falling through the cracks
• Keep us compliant with ACA, COBRA, ERISA, and Canadian equivalents

Employee Onboarding \& HR Systems

• Run onboarding: background checks, I-9s, offer docs, system setup, employment verifications
• Own data accuracy across HRIS, payroll, and benefits platforms, you'll be the one who catches issues before they become problems

This role will give you the opportunity to:

• Build something in a growing market — the Americas function doesn't have all the answers yet, and that's part of the opportunity
• Develop deep fluency across every layer of People Operations, not just one slice of it

Who You Are:

• Hands-on experience processing US and Canadian payroll
• Benefits administration experience in both the US and Canada
• Strong attention to detail and organizational discipline, this role is heavy on execution quality
• Discretion with confidential employee information
• A genuine willingness to own office operations alongside HR work, not just tolerate it
• Experience with BambooHR, Rippling or similar HRIS \& Payroll tools

Why people love working at Brevo:

Grow Your Career

• Opportunities to learn and develop your skills
• Work in a collaborative, international team during an exciting growth phase
• Join a bright, vibrant office where we grow together

Work-Life Balance \& Fun

• Enjoy frequent team outings and activities
• 20 vacation days to rest, recharge, and explore
• Monthly lunch stipend to keep you fueled

Health \& Wellness

• Comprehensive health, vision, and dental coverage
• Access to WellHub to stay active

Family \& Parental Support

• Generous parental leave top-up of up to 22 weeks

Financial Security

• 401k Employer-matching retirement savings.

Global \& Team Connections

• Annual international team-building trips to connect with colleagues worldwide

Our Candidate Journey:

• Interview with the Head of People, Americas
• Team interview with People Operations members based in France and Germany
• Live case study with Global HR Leadership
• Reference checks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.