Principal, Strategic Alliance Manager

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

The Global Partners \& Ecosystems team at UKG is dedicated to expanding our market reach and delivering exceptional value through strategic partnerships. We collaborate with a diverse network of Global System Integrators (GSIs), technology providers, and service partners to drive innovation, accelerate customer outcomes, and amplify UKG’s presence across industries. Our team operates at the intersection of strategy, execution, and relationship management—working cross-functionally with sales, marketing, product, and delivery teams to ensure our partners are empowered to succeed with and for UKG.

About The Role

As a Principal, Strategic Alliance Manager, you will be the strategic lead for one or more GSI relationships, responsible for deepening engagement, driving joint go-to-market initiatives, and building operational frameworks that enable scalable co-sell motions. Your mission is to embed UKG into the fabric of our GSI partners’ business—transforming the relationship from implementation support to strategic sales influence. You’ll serve as a connector, orchestrator, and advocate, ensuring alignment between UKG and our partners to deliver mutual growth and customer success.

Key Responsibilities

Develop and manage strategic relationships with GSI partners to increase UKG’s influence and co-selling capabilities.

Establish joint go-to-market strategies in collaboration with UKG sales, marketing, and partner teams.

Create and maintain an annual business plan with targets for enablement, influenced revenue, partner services growth, marketing, and governance.

Drive accountability across UKG Sales and GSI leadership to ensure consistent execution and measurable outcomes.

Align with GSI Go-To-Market Operations to develop business development strategies and sales plays that grow pipeline and revenue.

Foster a culture of continuous improvement and innovation within the partnership.

Connect UKG and GSI teams at the account and industry leadership levels to strengthen collaboration.

Proactively identify and mitigate risks related to timing, requirements, and resource constraints.

Apply operational insights from mature partnerships to emerging GSI relationships.

Facilitate roadmap briefings between UKG Product/Engineering and GSI practice leaders.

Track and resolve client delivery issues through coordinated ownership and escalation.

Implement processes to keep UKG messaging current and impactful within GSI organizations.

Monitor program deliverables, milestones, and quality standards; report progress and outcomes.

Perform additional duties as needed to support partnership success.

Basic Qualifications

• 8–10\+ years of experience developing and managing GSI partnerships with a focus on co-sell motions.
• Proven success in growing GSI relationships from early-stage engagement to mature strategic collaboration.
• Demonstrated ability to build operational frameworks and drive measurable outcomes within partner ecosystems.
• Experience influencing senior leaders and challenging norms to drive innovation and continuous improvement.
• Strong planning and organizational skills with a track record of managing complex, cross-functional programs.
• Deep understanding of sales and business development methodologies and challenges.
• Excellent interpersonal and communication skills, with the ability to present complex ideas clearly and persuasively.
• Strong analytical and problem-solving skills with a detail-oriented, results-driven mindset.
• Proficiency in Microsoft Office, SharePoint, and other collaboration tools.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

The pay range for this position is $145,600\.00 to $209,300\.00 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits