Digital Commerce Specialist – Lowe’s

The Lowe’s Digital Commerce Specialist in Consumer Brands Group (CBG) at Sherwin-Williams will be responsible for the retailer specific initiatives and day-to-day activities that drive sales and experience of products from iconic brands like Valspar, Minwax, Krylon and Purdy via the online channels. This includes the building, expanding and optimizing of the digital shelf and consumer experiences to drive traffic, conversion, increased basket size and customer satisfaction.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

• Build strong cross functional business relationships with Lowe’s Sales Team, Marketing Communication, e-Business, Digital Marketing, Product Marketing, Brand Marketing and Customer Marketing.
• Be a subject matter expert in the digital shelf representation of the experiences and products sold on Lowe’s.com.
• Responsible for the development of digital creative content for new product launches and content enhancement programs that are on-brand and consumer-relevant for retailer digital properties.
• Partner with the Sales and e-Business/Marketing Data Management team to manage all new item set-up projects through the Lowe’s Item Management Application portal for on time execution.
• Collaborate closely with Brand and Product Marketing teams to ensure the content and strategies developed for retailer digital properties effectively and accurately showcase unique brand and product benefits.
• Support the Digital Experience Manager in the execution of the Rating \& Reviews Try-It Program working with the Customer Service \& Distribution teams.
• Primary point of contact for issues pertaining to online SKU presentation and brand performance.
• Responsible for monitoring and updating Retailer.com competitive analysis.
• Analyze competitive data to provide SKU optimization recommendations.
• Work with the Lowe’s Brand Advocate team to leveraging data to optimize cross-sell, up-sell and bundling strategies.
• Support the Sr. Digital Commerce Manager in Product Line Review presentations.
• Support Lowe’s Pro Supply and Lowe’s Pro digital shelf initiatives.
• Support the Sr. Digital Commerce Manger in Sales Analysis to support categories online.
• Utilize knowledge of the shopping funnel and site technologies to optimize the search and browse experience.
• Analyze sales and distribution of direct-to-consumer products to provide insights and recommendations to National Account Manager.
• Work closely with Product Marketing and Sales teams to identify key products to add to the Special Order Program as well as project manage the item launch process.
• Work with Digital Marketing \& internal IT teams to ensure timelines are met for new and updated digital experiences created for Lowe’s.
• Ability to multitask and meet deadlines while maintaining attention to detail.

Required:

• Bachelors Degree in business, marketing or technology
• 3\+ years’ experience in online/retail merchandising, digital marketing or ecommerce

Preferred:

• Professional verbal and written communication and presentation skills
• Demonstrated ability to synthesize multiple sources of input (data, business stakeholders, client research, design) and arrive at high quality decisions.
• Experience leading cross-functional initiatives at large companies.
• Experience in e-retailer ecommerce processes, technologies, operations, merchandising, SEM and SEO.
• Technical aptitude and agility to learn database systems and web-based platforms (i.e, Item Management Application, Salsify, Commercehub).
• Proven experience with major consumer brands and how to support/ differentiate them in the digital space.
• Ability to maintain composure and productivity in a dynamic environment.
• Proven track record of taking ownership and driving results: self-starter and self-directed.