Head of Pricing and Packaging

Job Description:

At Sparklight/Cableone and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

The Head of Pricing and Packaging will own enterprise‑wide pricing and packaging strategy across our consumer product portfolio, partnering closely with Product, Finance, Marketing, Sales, and Operations to drive revenue growth, margin discipline, and customer value.

Key Responsibilities:

Strategy:

• Drive measurable improvements in revenue, margin, and customer lifetime value through disciplined pricing experimentation, simplification, and optimization.
• Own financial models and produce business cases that support pricing strategy and tactics
• Identify and analyze customer value drivers through comprehensive market research, segmentation, and assessments of customer willingness to pay.
• Lead the collection and analysis of market data, industry trends, and competitive pricing intelligence to guide strategic decision-making and go-to-market plans.
• Partner with Product and Go‑to‑Market teams to embed pricing and packaging decisions into product launches, migrations, and lifecycle management, ensuring operational readiness across billing, sales, and CX.

Pricing Operations:

• Refine and optimize pricing and packaging models for both new and existing products.
• Develop a robust A/B testing framework to evaluate the impact of pricing changes, ensuring a feedback loop that drives operational improvements.
• Own and set durable pricing guidelines and a governance model.
• Simplify pricing and packaging options for clear customer understanding and operational efficiency.
• Serve as the primary point of contact for pricing inquiries from cross-functional teams, partners, and analysts.

Communications:

• Deliver regular updates to executive leadership, providing actionable proposals and recommendations based on market and competitive intelligence, as well as Voice of Customer insights.

Qualifications:

• 15\+ years of experience in pricing, strategy, finance, or a combination of relevant functions, with in-depth knowledge of consumer pricing.
• Proven track record in developing and implementing pricing and packaging strategies that maximize revenue and profitability across various products and customer segments.
• Experience building, mentoring, or leading high‑performing pricing, analytics, or strategy teams, either directly or through matrixed influence.
• Extensive experience collaborating with finance teams to create financial models that evaluate product margins and the impact of pricing changes on revenue and customer lifetime value (LTV).
• Exceptional analytical skills with expertise in quantitative and qualitative analyses, financial modeling, sensitivity analyses, pricing studies, and pricing research.
• Strong business acumen to evaluate and analyze key business drivers, risks, and opportunities.
• Ability to influence and collaborate effectively with cross-functional teams, including product, marketing, sales, finance, and data partners, to execute pricing and packaging strategies.
• Excellent communication skills, capable of presenting clear and compelling pricing analyses and recommendations to executive leadership, building consensus, and resolving conflicts.
• Strategic thinker and effective operator, capable of translating strategy into actionable plans and guiding teams to execute efficiently in a dynamic, high-growth environment.

Core Competencies

• Committed: Values each customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks

• Tuition reimbursement (up to $5,250 on 1st year)
• Annual community support to various organizations across the U.S.
• Associate recognition \& awards programs
• Advancement opportunities
• Collaborative work environment
• FREE Cable One services for associates who live in a serviceable area
• Up to $75/mo. Stipend
• Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValuNet Fiber Only)

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

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