AV Lead Technician

High-End Residential AV Lead Technician

About the Role

We are seeking a skilled and experienced

Residential AV Lead Technician

to join our team. This role is responsible for installing, servicing, and troubleshooting high-end home automation systems, including distributed audio and video, home theater setups, networking, and structured cabling. As a lead technician, you will provide expertise, guidance, and leadership to team members while ensuring top-tier client service.

The ideal candidate will have hands-on experience integrating smart lighting, motorized window coverings, security systems, sensors, cameras, automation programming, keypads, touchscreens, and smart locks. This role involves direct client interaction, requiring professionalism, strong communication skills, and problem-solving abilities.

This is a physically active position that includes installing projection systems, audio systems, control and automation systems, internet-based music systems, and universal remote controls.

Key Responsibilities

• Install and service

home automation systems

(Control4, Crestron, Lutron, Savant).

• Work with

networking systems

, including WAN/LAN, switching/routing, WiFi, and network programming.

• Troubleshoot and diagnose AV, automation, and networking issues.
• Perform

new construction and retrofit wire installation

, including Cat/Coax/Fiber termination.

• Build and lace racks, configure surround sound systems, and integrate distributed audio/video systems.
• Install and configure

Lutron Radio RA2, RA3, Homeworks, and full-shade solutions

.

• Set up and program

Araknis and Ruckus networks

.

• Provide

client training

on installed systems.

• Lead projects and collaborate with other team members to complete installations efficiently.
• Maintain a professional and courteous demeanor in all client interactions.

Qualifications \& Experience

Required:

• 5\+ years of field experience

in

residential AV and home automation

.

• Hands-on experience with

Control4, Crestron, Lutron, or Savant

programming.

• Strong knowledge of

AV systems, home networking, lighting control, motorized shading, and automation

.

• Ability to

troubleshoot and diagnose

system issues effectively.

• Experience with

wire pulling, termination, and rack building

.

• Strong

written and verbal communication

skills.

• Valid

driver’s license and reliable transportation

.

• Ability to

lift up to 50 lbs, climb ladders, and work in crawl spaces

.

• Excellent

attention to detail, multitasking, and problem-solving skills

.

• Punctual, professional, and team-oriented attitude

.

Preferred:

• Certifications in

Control4, Crestron, Lutron, CEDIA, or similar

.

• Control4 PCNA Certification

, Automation Programmer, or Level II Certification.

• Experience configuring

Araknis and Ruckus

network solutions.

We are looking for a dedicated professional with a

strong work ethic

and a

passion for technology

who is eager to grow with our company. If you thrive in a fast-paced environment and have the technical expertise to lead high-end AV installations, we’d love to hear from you!