Infrastructure System Engineer

The Role

In your role as our

Infrastructure Systems Administrator \& Engineer

you will help us achieve our goals and deliver success on behalf of our customers by:

• Providing Infrastructure's internal 2nd/3rd line support service.
• Maintaining, securing \& improving both on-prem and cloud Infrastructure's.
• Scheduling \& executing regular maintenance tasks.

Hybrid Role with 3 days based in Cambridge

We will only consider Candidates within an hour commute of Cambridge.

Responsibilities

As a company we hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required.

• Triaging 2nd line infrastructure support tickets, project requests
• Monitoring-for, triaging \& resolving infrastructure \& application system issues
• Scheduled \& manual systems maintenance, support, monitoring, audit, and reporting (including backup management, vulnerability remediation, configuration management)

Must have Skills;

• AD, Azure, MS365 suite, Hyper-V, RDS, AWS, MFA, SSO, Identity \& Access Management.
• Linux Operating Systems (Ubuntu, CentOS, RHEL)
• Incident, change \& problem management (incl. 3rd parties)
• Process-driven ITSM tooling (Jira, ServiceNow or similar)
• Ansible
• Backup technologies i.e. Veeam (local, Azure, AWS)
• DataCentre monitoring \& out-of-band hardware management
• OS \& Application patching tools
• Structured troubleshooting methodologies
• Enterprise Microsoft systems installation, troubleshooting \& maintenance
• Powershell, VB, Python etc