Benefits Administrator (JN26-21HR)

The Town of Collierville is hiring for a

Benefits Administrator

to join our Human Resources team! If you are looking for an exciting opportunity to make a difference in your community, look no further!

About The Town

The Town of Collierville has all the amenities and services of a large metropolitan area successfully blended with historic charm and character. Through many years of visionary planning, Collierville has grown to be known as one of the most desirable communities in the nation to live, work, and learn. Because of this, we are very careful in selecting exceptional individuals to become part of our team. We provide amazing benefits including medical, dental, and vision insurance, Town provided life and long-term disability insurance, paid time off, pension, and more!

What’s The Job?

Working as the

Benefits Administrator

, you can expect to plan and administer a comprehensive range of employee benefit programs, including health, life, long-term disability, workers’ compensation, and voluntary insurance offerings, while analyzing participation and utilization trends to support cost control and risk management. You will evaluate coverage options and vendor services to recommend programs that best meet the needs of the Town and its employees. This role includes overseeing the full benefits enrollment process—from monthly orientations to annual open enrollment—while ensuring clear communication of plan details, deadlines, and updates, and maintaining accurate data within the HRIS. You will serve as a key resource for employees by researching and resolving complex benefit-related questions and issues, as well as overseeing billing reconciliation, audits, and timely payment of provider invoices. Additionally, you will ensure compliance with all required plan documents, disclosures, and regulatory filings, monitor changes in federal and state laws, and provide data and analysis to support actuaries, insurance carriers, and broader human resources initiatives.

Minimum Requirements

Here is what you need to be considered for the position of

Benefits Administrator

:

• Bachelor’s degree with major course work in Human Resources, Business Administration, Public Administration or a related field
• Four (4) years previous experience and/or training involving employee program administration which may include compensation and benefit administration, payroll or related areas; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Valid Driver’s License.
• Strong computer proficiency required, including experience developing and utilizing spreadsheets, databases, and word processing software. Two or more years of experience with HRIS/ERP systems (such as Workday) is preferred. Professional certifications, such as Certified Benefits Professional (CBP) through World at Work and/or PSHRA or SHRM-CP/SCP, are highly desired but not required.

What's the Next Step?

If this sounds like the perfect job for you, please download our general application from the website www.colliervilletn.gov, or you can also visit Town Hall and submit a physical application in the Human Resources Department.