Job Description
CRM Technical Lead / Developer
Location: Remote
Type: W2 only contract
Core CRM Platform Expertise
- Strong hands-on experience with CRM platforms (any one or more)
- Microsoft Dynamics 365 (preferred).
- Salesforce.
- Oracle CRM / SAP CRM.
- Deep understanding of CRM architecture, modules, and data models.
- Experience in customization, configuration, and extension of CRM systems
Proficiency in object-oriented programming languages
- C# / .NET (for Dynamics)
- Apex, Visualforce, Lightning (for Salesforce)
- JavaScript / TypeScript
- REST/SOAP APIs integration
- Web services and middleware integration
- Hands-on experience in:
- Plugins, workflows, and business rules.
- Custom components and extensions
Integration \& Data Management
- Experience in system integrations with third-party applications (ERP, marketing tools, etc.)
- ETL tools and data migration.
- Data synchronization s transformation.
- Understanding of Azure Integration Services / MuleSoft / Dell Boomi (or similar)
Cloud s DevOps/ Experience with cloud platforms
- Microsoft Azure / AWS
- CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins)
- Source control systems (Git, Azure Repos)
- Familiarity with containerization (Docker) is a plus
Proven experience leading CRM development teams
- Conduct code reviews
- Define development standards and best practices
- Mentor junior developers
- Strong experience in Agile/Scrum methodologies.
Troubleshooting s Support
- Debugging and performance tuning
- Issue resolution and root cause analysis
- Experience with production support s incident management
Excellent stakeholder management
- Ability to collaborate with:
o Business teams.
o Architects.
o Cross-functional technical teams
Good-to-Have Skills/ Certifications
- Microsoft Dynamics 365 / Salesforce Certifications.
- Azure / Cloud certifications.
- Power Platform (Power Apps, Power Automate).
- AI/Automation in CRM.
This is a remote position.
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