brand success manager

about middleman

middleman launched in 2023 with a bold vision: become the go-to growth agency for consumer brands navigating an omnichannel world. Since then, we've built DTX™ Direct to Everywhere, a full-spectrum email marketing approach that reaches customers and consumers wherever they are: direct-to-consumer, wholesale, and retail. We're the trusted email experts for emerging and challenger brands and we live to create wins.

about role

In 2026, we leveled up again with Apex, our leading-edge AI co-worker that enables faster, smarter campaigns. Apex helps our team execute at a higher level, so our brand partners get more thoughtful strategy, sharper creative, and better results, quicker.

This role is perfect for you if you love working with disruptor brands and thrive in a high-growth environment where you're constantly learning, building, and finding new ways to win. You'll wake up every day focused on creating real results for the brands you champion.

What you'll own:

• Building and executing DTC email programs in Klaviyo - automations, campaigns, and list growth strategies that convert

• Building and executing B2B email programs in Klaviyo \+ Shopify Wholesale, Faire, and other platforms

• Developing full-lifecycle email strategies: from first purchase to repeat buyer to brand loyalist

• Own client relationships and deliver an incredible customer experience

• Collaborating with Apex to accelerate campaign production and performance

• Driving creative calendars and working cross-functionally with our brand, creative, and leadership team to move fast and win

Your closest friends would say you are:

-

Incredibly mindful

• A great communicator

• Curious about everything

• A great storyteller

You get super excited about:

• Making an impact

• Founder-led consumer brands

• The intersection of creativity and data in email marketing

• Finding new ways to use AI to work smarter, not just faster

You likely have deep expertise in one or more of these areas:

• DTC/omnichannel email marketing

• Klaviyo Certified

• Copywriting and brand voice

• Ecommerce marketing strategies that drive conversion

• Managing a portfolio of amazing brands

The role is offered as a full-time hybrid position. The company is headquartered in Scottsdale, AZ. http://gomiddleman.co