Business Analyst / Scrum Master – Payments Domain

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud \& DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20\+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,400\+, and has 60 offices in 20 countries within key global markets.

Our challenge:

We are seeking an experienced

Business Analyst / Scrum Master

with deep expertise in

Payments processing and messaging standards

to support critical payment modernization and regulatory compliance initiatives. This hybrid role requires a strong

Payments SME / Technical BA background

, combined with hands‑on

Scrum Master responsibilities

, to drive delivery of high‑quality payment solutions in Agile environments.

The ideal candidate will bring proven experience in

SWIFT, Fedwire, ISO 20022

, and institutional payment systems, along with excellent communication and stakeholder management skills.

Additional Information:

The base salary for this position will vary based on geography and other factors. In accordance with the law, the base salary for this role if filled within Charlotte, NC is $105K to $115K/year \& benefits (see below).

The Role

Responsibilities:

Act as a

Payments Subject Matter Expert (SME)

with strong hands‑on experience in

SWIFT, Fedwire Funds Service, and ISO 20022

payment processing.

Develop

use cases, functional specifications, and detailed user stories

for payment system enhancements and regulatory initiatives.

Lead analysis and mapping of

legacy payment formats (SWIFT MT)

to

ISO 20022 MX messages

for Fedwire and international payments.

Work closely with Product Owners, Developers, QA, Operations, and external stakeholders to deliver compliant and scalable payment solutions.

Identify opportunities to implement

automation and process improvements

across

Wire Payments workflows

to enhance efficiency and reduce operational risk.

Ensure adherence to regulatory, network, and compliance standards including

Fedwire guidelines

,

FinCEN Travel Rule

, and internal risk controls.

Support

fraud prevention, AML compliance, and risk management

initiatives within payment operations.

Requirements:

Strong experience as a

Technical / Functional Business Analyst

in payments transformation programs.

Ability to translate complex payment regulations and messaging requirements into implementable system designs.

Familiarity with end‑to‑end SDLC and Agile delivery frameworks.

Strong past experience with

SWIFT

,

Fedwire

,

ISO 20022

, and enterprise

payment processing systems

.

Proficiency in

SWIFT MT and MX message formats

.

Hands‑on experience validating

pacs.008, pacs.004, camt

messages.

Experience with

payment system integrations, APIs

, and

core banking platforms

.

Preferred, but not required:

Ability/Awareness to use GenAI tools to enhance productivity is Preferred.

ACH expertise(NACHA rules) and FedNow/RTP payments expertise preferred.

We offer:

• A highly competitive compensation and benefits package
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity \& Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

SYNECHRON’S DIVERSITY \& INCLUSION STATEMENT

Diversity \& Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.