Business Process Analyst

Business Process Analyst - Remote

Up to £50,000/ annum.

We’re working with an ambitious and forward-thinking organisation to recruit for a Business Process Analyst to join their growing technology function. This is an exciting opportunity to play a pivotal role in shaping how the business leverages automation, AI, and process optimisation to drive innovation and efficiency.

As a Business Process Analyst, you’ll sit at the intersection of business and technology, working closely with stakeholders to analyse, document, and improve end-to-end processes, helping to unlock opportunities for automation and AI-enabled transformation.

Key Responsibilities:

• Engage with business teams to understand current processes, challenges, and pain points.
• Document and map end-to-end processes using structured and standardised approaches.
• Analyse workflows to identify inefficiencies, risks, and optimisation opportunities.
• Support innovation initiatives across Digital Labs, with a focus on automation and AI solutions.
• Translate business needs into clear requirements and user stories for delivery teams.
• Collaborate with product, technology, and data teams to design future-state processes.
• Assist in evaluating and implementing workflow automation and AI use cases.
• Ensure all process documentation aligns with governance and quality standards.
• Support change management activities, including stakeholder communication and engagement.
• Contribute to the continuous improvement of process mapping standards and methodologies.

Key Skills \& Experience:

• Proven experience in business process mapping and analysis.
• Strong ability to clearly document complex processes.
• Experience identifying opportunities for automation and process improvement.
• Understanding of digital transformation initiatives and innovation programmes.
• Exposure to workflow tools, automation platforms, or AI-driven solutions.
• Comfortable working in agile or iterative delivery environments.
• Excellent stakeholder engagement and facilitation skills.
• Confident in challenging constructively and asking insightful questions.
• Strong written and verbal communication skills.
• Highly organised with strong attention to detail.
• Ability to manage multiple initiatives simultaneously.
• Experience working across both business and technology teams.

Salary:

Our client are offering a salary of up to £50,000 / annum, plus excellent benefits and remote working opportunities.