Business Process Analyst II

We are seeking a detail-oriented and tech-curious individual to support internal teams by improving processes, managing data, and assisting with learning initiatives using Microsoft 365 tools and the Power Platform.

This is a great opportunity for someone early in their career who enjoys building practical solutions and streamlining workflows.

Key Responsibilities

• Collaborate with teammates, stakeholders, and subject matter experts to shape project goals, resolve obstacles, and deliver high‑quality solutions
• Build and maintain basic solutions using Microsoft’s Power Platform, e.g., Power Apps and Power Automate
• Manage SharePoint lists, document libraries, and structured data
• Assist with process improvements and workflow automation
• Support training documentation, curriculums, and learning materials
• Help track and report on training and operational metrics

Mindset \& Working Style

• Brings a strong learning mindset and curiosity about new tools, processes, and technologies
• Confident tackling unfamiliar situations and applying structured, logical thinking to resolve challenges
• Demonstrates independent analytical and problem‑solving skills
• Self‑driven learner with the confidence to troubleshoot issues and find solutions with minimal supervision

Qualifications

Required

• 1–3 years of work experience in a related role
• Experience with Microsoft 365 (SharePoint, Excel, Teams)
• Strong organization, problem-solving, and written communication skills

Preferred

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Exposure to Power Apps, Power BI, or Power Automate
• Experience documenting procedures or supporting training programs
• Familiarity with e-Learning tools (e.g., Articulate 360)