Business System Analyst 3

We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team.

The Business Systems Analyst III serves as a key link between business stakeholders and technical teams, helping translate business needs into practical, scalable solutions. This role combines analytical thinking, systems analysis, process improvement, and stakeholder collaboration to support strategic technology initiatives across the organization.

As an experienced analyst, you will independently lead analysis activities for moderately complex projects, facilitate communication between business and technical teams, and help ensure solutions deliver measurable business value. This is a hybrid role and the candidate must live within reasonable commuting distance of either the Houston Texas or Baton Rouge Louisiana metropolitan areas.

Key Competencies:

• Systems Thinking • Business Process Analysis • Requirements Management • Stakeholder Engagement • Problem Solving • Communication \& Facilitation • Collaboration • Decision Support • AI-Augmented Analysis • Continuous Learning

About You:

You are curious, analytical, and motivated to understand how systems, processes, and people work together to achieve business objectives. You are comfortable leveraging modern AI tools to accelerate analysis, documentation, and solution design while applying sound judgment to validate outputs and ensure quality.

How you’ll make an impact:

Analysis \& Solution Design:

• Gather, analyze, and document business requirements in collaboration with stakeholders
• Facilitate discovery sessions to understand business challenges and opportunities
• Analyze business processes and identify opportunities for operational improvement and automation
• Leverage modern AI-assisted tools to improve requirements gathering, documentation quality, process analysis, solution design, and delivery efficiency
• Evaluate opportunities to apply AI-enabled capabilities and automation within business processes
• Create and manage user stories, acceptance criteria, and backlog items
• Conduct root cause analysis and evaluate solution alternatives
• Coordinate and support user acceptance testing (UAT)

Stakeholder Engagement \& Communication:

• Serve as a liaison between business stakeholders and technical teams
• Facilitate workshops and discussions
• Develop and maintain business requirements, process flows, workflows, and project documentation
• Build strong stakeholder relationship

Project \& Strategic Support:

• Support backlog prioritization through business analysis and stakeholder insights• Support strategic initiatives led by Business Technology leadership
• Assist with training, change management, and adoption activities
• Monitor solution effectiveness and recommend continuous improvement opportunities

Skills you'll need:

• Bachelor’s degree in Business, Information Technology, Engineering, Information Systems, or a related field
• 3-6 years of experience in business analysis, systems analysis, process improvement, product support, or a related analytical role
• Strong analytical, problem-solving, and communication skills
• Experience supporting Agile, Scrum, or hybrid project delivery methodologies
• Familiarity with modern AI-assisted productivity and analysis tools (e.g., Claude, ChatGPT, Microsoft Copilot, Gemini, or similar)
• Ability to critically evaluate AI-generated outputs and ensure accuracy, completeness, and compliance with company standards

Here’s what will set you apart:

• Experience working on enterprise technology or digital transformation initiatives
• Knowledge of BPMN or other process modeling techniques
• Experience with SQL for data analysis and validation
• Experience supporting workflow automation and process improvement initiatives and process improvement initiatives

The Rewards:

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities

About AWC

As employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers.

We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed.

How We Win Together

We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.