Contract Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Contract Manager owns the full contract lifecycle — from intake through execution — for Xylem's global business segment. In close partnership with business colleagues, this role leads the triage, review, negotiation, and approval of US and international contracts; develops and enforces contract policies; and drives continuous improvement across the company's contracting processes. The Contract Manager also serves as a key resource for regulatory compliance, stakeholder training, and high-priority cross-functional projects.

This position provides strategic guidance to internal business partners and customers on contract documents, bids, and proposals. The ideal candidate brings strong critical thinking and sound judgment to moderate and complex contract management challenges — including high-impact negotiations, cross-functional issues, and non-routine contract structures — with a clear understanding of underlying business cases and profit/loss implications.

This is a hybrid-based position that will sit in our Charlotte, NC office at least 3x per week.

Core Responsibilities

• Advise business partners on contractual risk, required approvals, and compliance with internal management review policies
• Lead the preparation, negotiation, and execution of service agreements, bid contracts, and other contract vehicles
• Manage the contract change control process; develop negotiation strategies and lead negotiation teams on complex contractual matters
• Analyze contract trends and assess potential impacts on business unit goals and objectives
• Draft and deliver training on standard form agreements, in consultation with the legal team and senior contract managers
• Serve as subject matter expert in designated areas (e.g., Federal contracting)
• Act as the primary point of contact across legal, finance, and business teams for resolving contract issues and disputes
• Support integration of new business units and contribute to associated contract strategy development
• Identify and implement improvements to contract administration policies and processes
• Escalate unique or highly complex matters to lead contract managers and/or legal counsel as appropriate

Qualifications

• Bachelor's degree and at least 5 years of experience in general business or contract management
• In lieu of a degree, a comparable combination of education, experience, or military service will be considered

Knowledge \& Skills

• Demonstrated ability to draft moderate to complex, non-routine contractual instruments
• Working to expert knowledge of contracting concepts, the Uniform Commercial Code, public contract acquisition law and regulations, and applicable international contract law
• Experience with cross-border transactions or international business environments
• Strong analytical, influencing, and communication skills; effective presenter and team collaborator
• Exercises independent judgment and creative problem-solving in resolving contract issues
• Skilled negotiator with both internal stakeholders and external parties
• Familiarity with corporate policies and procedures, with an eye toward identifying opportunities for improvement

Xylem does not provide sponsorship for this position.

The estimated salary range for this position is $100,000 to $115,000 plus bonus.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Why Xylem?

We believe in supporting our employees both professionally and personally. Our benefits include:

• Paid parental leave, maternity support, and fertility benefits
• Flexibility and hybrid work options where applicable
• Health, dental, and vision insurance from day one
• Emotional health and wellness programs and Volunteer program (Watermark)
• Paid time off (PTO)/Flexible time off (FTO) and paid holidays
• Career development, advancement, tuition reimbursement, and student loan forgiveness
• Generous retirement savings plan with company contribution
• Employee recognition and discount programs

Ready to grow your career while making a difference? Join a team that values your skills, supports your development, and empowers you to help solve global water challenges.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation