Senior LifeSciences Contracts & Client Success Manager

Full job description

Senior Clinical Contracts, Privacy \& Client Success Lead

Location:

Remote (U.S. Preferred)

Type:

Part-Time Contract (15 hours/week initially, with opportunity to expand)

Compensation:

$140–$170 per hour, commensurate with experience

Reports To:

Founder \& CEO

About TaktiKa Consulting

TaktiKa Consulting is a boutique consulting firm specializing in contract management, legal operations, contracting process optimization, and contract lifecycle management support for biotechnology, life sciences, and high-growth companies.

We partner with innovative organizations to streamline contracting processes, support complex commercial and clinical transactions, implement scalable CLM solutions, and provide strategic contracting expertise that enables business growth.

As we continue to expand, we are seeking an experienced commercial contracts and privacy professional who can serve as both a trusted advisor to our clients and an extension of our leadership team.

Position Overview

We are seeking a highly experienced contracts professional with deep expertise in life sciences, commercial contracting, and data privacy.

This is not an administrative contracts role.

The ideal candidate has extensive experience independently reviewing, redlining, negotiating, and advising on sophisticated life sciences and commercial agreements, including Clinical Trial Agreements (CTAs), CRO and CMO/CDMO Master Service Agreements, Statements of Work, manufacturing and supply agreements, commercial vendor agreements, and data privacy documentation.

This individual must be capable of identifying business, legal, operational, privacy, and compliance risks and confidently negotiating directly with counterparties.

In addition to serving as a senior contracts consultant, this role will act as a client success lead, helping manage client relationships, mentor junior team members, oversee delivery quality, and serve as a trusted extension of the Founder \& CEO.

Key ResponsibilitiesCommercial \& Life Sciences Contract Review and Negotiation

Independently review, draft, negotiate, and advise clients on a broad range of agreements, including:

• Clinical Trial Agreements (CTAs)
• CRO Master Service Agreements
• CRO Statements of Work
• CMO/CDMO Manufacturing Agreements
• Master Service Agreements (MSAs)
• Consulting Agreements
• Vendor and Supplier Agreements
• SaaS and Technology Agreements
• Data Processing Agreements (DPAs)
• Quality Agreements
• Confidential Disclosure Agreements (CDAs/NDAs)
• Work Orders, Amendments, and Change Orders

Provide negotiation guidance regarding:

• Indemnification
• Limitation of liability
• Intellectual property ownership and licensing
• Confidentiality
• Regulatory obligations
• Service levels
• Data security requirements
• Audit rights
• Insurance requirements
• Manufacturing and supply chain risks
• Clinical research obligations
• Financial terms - Fx rate, inflations, advance / pre-payment terms when appropriate

Identify legal, operational, clinical, manufacturing, and compliance risks and recommend practical solutions aligned with business objectives.

Privacy \& Data Protection

Serve as a subject matter expert on privacy-related contract provisions and negotiations.

Review, negotiate, and advise on:

• Data Processing Agreements (DPAs)
• Standard Contractual Clauses (SCCs)
• International data transfer provisions
• GDPR and UK GDPR requirements
• Vendor privacy and security exhibits
• Data protection and information security terms

Demonstrate working knowledge of:

• SCC Module selection and implementation
• Controller-to-Controller transfers
• Controller-to-Processor transfers
• Processor-to-Processor transfers
• Processor-to-Controller transfers
• Transfer impact considerations
• Data retention and deletion obligations
• Security and breach notification requirements

Partner with client stakeholders to ensure privacy obligations align with business operations and risk tolerance.

Client Success \& Strategic Account Management

Serve as a senior point of contact for assigned clients.

Build trusted advisor relationships with executive stakeholders, legal teams, procurement teams, clinical operations teams, vendor management teams, and business leaders.

Lead client engagements by:

• Managing priorities across multiple clients
• Ensuring timely contract turnaround
• Proactively identifying risks and opportunities
• Driving client satisfaction and retention
• Escalating issues appropriately
• Providing strategic contracting guidance

Develop a deep understanding of each client's business model, objectives, and operational challenges.

Team Leadership \& Operational Excellence

Act as a senior mentor and resource for Contracts Associates and other consulting team members.

Provide guidance on:

• Contract interpretation
• Negotiation strategy
• Risk assessment
• Process improvements
• Client communications

Support the Founder \& CEO in:

• Managing client delivery
• Resource planning
• Quality control
• Process development
• Team training and onboarding

Help establish best practices and scalable contracting frameworks across client engagements.

Required Qualifications

• 8\+ years of experience reviewing, negotiating, and managing complex commercial contracts.
• Significant experience within biotechnology, pharmaceutical, medical device, CRO, CDMO, or life sciences organizations.
• Demonstrated expertise negotiating:
• Clinical Trial Agreements (CTAs)
• CRO MSAs and SOWs
• CMO/CDMO Manufacturing Agreements
• Commercial MSAs
• Vendor and supplier agreements
• Data Processing Agreements (DPAs)
• Strong practical knowledge of GDPR and international data transfer requirements.
• Experience negotiating SCCs and advising on appropriate SCC modules.
• Ability to independently negotiate directly with sophisticated counterparties.
• Strong executive presence and client-facing communication skills.
• Experience managing multiple stakeholders and competing priorities.
• Proven ability to mentor and lead junior team members.

Preferred Qualifications

• Law degree, Paralegal Certificate, or equivalent contracts/legal operations experience.
• Certified Information Privacy Professional (CIPP/US, CIPP/E, CIPM, or equivalent).
• Consulting experience supporting multiple client organizations simultaneously.
• Experience supporting venture-backed or high-growth life sciences companies.

Why Join TaktiKa?

• Work directly with the Founder \& CEO.
• Become a trusted advisor to innovative biotech and life sciences companies.
• Help shape the future of a growing consulting business.
• Flexible remote work environment.
• Opportunity to influence client strategy, contracting operations, and team development.
• High-impact role with significant autonomy and visibility.

Pay: $140\.00 - $160\.00 per hour

Application Question(s):

• Describe your experience independently reviewing, redlining, and negotiating Clinical Trial Agreements (CTAs), CRO MSAs, CRO SOWs, and manufacturing-related agreements. Which side of the transaction did you primarily represent?
• Describe your experience negotiating Data Processing Agreements (DPAs), GDPR provisions, and Standard Contractual Clauses (SCCs). Please include examples of the SCC modules you have worked with and the transfer scenarios involved.
• What is the single contract clause you negotiate most aggressively in CRO MSAs and why?
• What is the single contract clause you negotiate most aggressively in CMO/CDMO MSAs and why?
• Please attach a redlined contract that you personally negotiated (with all confidential information removed). We are evaluating drafting and negotiation style, not company information.
• For the finalists for this position, you will do a 30 min live test where you are given a CTA, CRO MSA or CRO SOW, and you walk me through changes you would make in five most important clauses and why. Do you agree to do this?