Director of Sales

DIRECTOR OF SALES

Matter Brothers Furniture is a top 100 family-owned retail furniture business committed to providing high-quality products and exceptional customer experience. Our company values servant leadership and innovation, fostering a collaborative environment where every team member plays a significant role in our success.

Position Summary:

We are seeking a passionate and driven Director of Sales to lead our sales team. The ideal candidate will embody our core values of servant leadership and a customer-focused approach. This role requires a hands-on training methodology, a strong background in family businesses, and the ability to think forward to drive our sales strategies in an ever-evolving retail landscape.

Key Responsibilities:

• Lead and develop the sales team through servant leadership principles, fostering a culture of collaboration and mutual respect.
• Prioritize product knowledge and training over traditional KPI metrics, ensuring team members understand the quality and benefits of our offerings.
• Implement hands-on training programs to enhance team effectiveness and empower employees to achieve personal and professional growth.
• Maintain a strong understanding of the family business dynamic to promote cohesive and supportive relationships across departments.
• Drive innovative sales strategies that enhance customer experience and adapt to changing market trends.
• Collaborate with the marketing team to develop campaigns that resonate with our target audience and highlight product offerings.
• Analyze customer feedback and sales data to continually refine the customer experience and product focus.
• Build and maintain strong relationships with customers, ensuring their needs and expectations are met or exceeded.
• Foster a culture of continuous improvement within the sales department, encouraging innovative thinking and creative problem-solving.

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Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.
• Proven experience in a sales leadership role, preferably within the retail furniture industry or a family-owned business.
• Strong understanding of servant leadership principles and hands-on training methodologies.
• Exceptional communication and interpersonal skills, with a focus on customer experience.
• Ability to think innovatively and strategically to drive sales and improve customer satisfaction.
• Passion for the retail furniture industry and commitment to quality and excellence.
• Servant Style Leadership, Hands on Training, Product focus/over KPI focus.
• Prior Experience using STORIS/Sales Force considered a plus!

If you are ready to make a significant impact in a top-100 retail furniture business, we would love to hear from you!

EOE