Business Analyst

2814 – Business Analyst

We’re looking for experienced Business Analysts to support a portfolio of active delivery work. These roles require confident, self-starting individuals who are comfortable engaging with senior stakeholders and driving analysis activity at pace.

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Location:

Glasgow, Perth or Aberdeen (Hybrid working)

🔁Contract Type

: Contract or Permanent

What you’ll do

• Work across a portfolio of initiatives, supporting requirements gathering, analysis, and delivery activities
• Engage with senior stakeholders to understand business needs, challenge assumptions, and shape effective solutions
• Capture and document business requirements, user stories, and acceptance criteria to support delivery teams
• Analyse current processes, identifying opportunities for improvement, efficiency, and resilience
• Facilitate workshops and discussions to gather requirements and drive alignment across stakeholders
• Support the definition and mapping of business processes, ensuring clarity across impacted teams
• Contribute to delivery planning, testing activities, and implementation support where required
• Operate with a high degree of autonomy, managing priorities and outputs in a fast-paced environment

What to bring

• Proven experience as a Business Analyst in a delivery-focused environment
• Strong stakeholder management skills, with the confidence to engage and influence at senior levels
• Ability to work independently as a self-starter, taking ownership of analysis activity and deliverables
• Experience in process mapping, requirements elicitation, and solution definition
• Excellent communication skills, with the ability to clearly articulate complex concepts
• A proactive, analytical mindset with a willingness to challenge and improve existing ways of working
• Experience within network environments is highly desirable, but not essential
• Background in outage management or operational resilience is a strong advantage
• Familiarity with Agile, PRINCE2, or other delivery methodologies is beneficial
• Professional Qualifications and/or practical experience: Business Analysis (IIBA) IT service management (ITIL, COBIT), project management (PRINCE2, APM, Agile)

How to Apply

We’re committed to creating an inclusive and accessible recruitment process.

If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we’re happy to support you.

Please note:

All offers of employment will be subject to background checks and confirmation of the right to work in the UK.

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Apply now

to be part of a team that values initiative, collaboration, and continuous improvement; [email protected]

About us

prosource.it is a professional services provider in technology. Established as a traditional provider of managed IT services, prosource.it has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff and contractors.

Our values are central to what we do and how we do it. We feel they are simple and easy to relate to, and we are always looking to welcome new people to the team who share our vision and values. We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of ‘can do’ and ‘how can I help’ individuals committed to teamwork, partnership, service excellence and delivery.

🌐 www.prosource.it