Clinical Office Coordinator

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

together

we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

3000 MEDICAL PARK DR

City

TAMPA

State

Florida

Postal Code

33613

Job Description

Performs other duties as assigned. Reviews charts proactively to identify gaps in care, insurance, orders, coding, and referrals. Completes weekly rounding activities and performs audits. Assists with patient experience improvements, clinical staff scheduling, education, and development conversations. Builds and maintains positive, effective relationships with all Physicians and APPs in their location. Assesses team members’ clinical competency to complete tasks including but not limited to administering injections, drawing blood, rooming patients, and the like. Ensures workflow optimization and effectiveness for the team which includes Physicians, APPs, and staff. Assists daily with effective huddles (including Daily Management Boards) within the practice. Responsible for favorable results related throughput, patient experience, provider and staff satisfaction, and value based care. Completes operational processes that are focused on maximizing use of clinical space, ease of access to care, and patient flow. Manages patient care by reviewing Inbasket, schedules, radiology, and lab results, answering phones, and communicating with patients. Prepares next-day patient charts, ensuring all necessary information is available and communicated to doctors and front office staff. Assists physicians and advanced practice providers with medical equipment and procedures as needed. Maintains timely communication with patients regarding surgery, prescriptions, and testing. Ensures efficient patient work-up flow and triage responsibilities. Documents patient medications, messages, sample medications, and pharmacy information accurately and legibly. Stays current with new technology and updates on care and medications. Assists with prior authorizations, referrals, and procedural scheduling. Controls supplies and maintains inventory weekly. Precepts new clinical staff through skill validation. Demonstrates knowledge and compliance of Hospital guidelines and/or regulatory requirements. Contributes to the growth of the practice by managing patient flow and recommending follow-up visits if needed. Assists with Development Conversations for clinical staff. Attends POC meetings. Attend departmental meetings and stay up to date on all business initiatives related to the Practice. Completes Team Huddles to present current data and assist in action planning.

Knowledge, Skills, and Abilities:

• Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. [Required]
• Always display a caring and professional consumer focus attitude [Required]
• Able to communicate in writing and verbally clearly, effectively and professionally with patients and co-workers. [Required]
• Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving. [Required]
• Proficient ability to utilize numerous technology software, such as the Electronic Health Record (EHR), word, excel. [Required]
• Shows initiative in growing professional knowledge by maintaining certification, BLS, and completion of an additional certification, related medical skill (i.e., phlebotomy certification), assists with practice huddles. Leads in a practice council or taking an AdventHealth Leadership/preceptor class. [Required]
• Completes Preceptor class(es) [Required]
• Strong aptitude to multitask and triage needs of patients and coworkers for efficient care [Required]
• Self-initiated professional and leadership development [Required]
• Able to verbalize clinical rationale and workflow efficiency and show initiative in creating solutions. [Required]
• Ability to work independently and in a team environment. [Required]
• High capacity to adapt to change [Required]
• Must always maintain confidentiality [Required]
• Leadership acumen [Preferred]
• Proficient in EHR [Preferred]
• Excellent computer skills and familiarity with Microsoft Office programs [Preferred]
• Demonstrate an understanding of standard clinical procedures, laws and regulations [Preferred]

Education

• High School Grad or Equiv [Required]
• Technical/Vocational School [Required]

Field Of Study

• N/A

Work Experience

• 3\+ medical office/ clinical setting experience [Required]

Additional Information

• N/A

Licenses And Certifications

• Licensed Practical Nurse (LPN) [Required] OR
• Certified Medical Assistant (CMA) [Required]
• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

$20\.38 - $32\.60

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.